Nicholas Mason

Nicholas Mason Email and Phone Number

Managing Director at YOTSPACE ocean odysseys @ YOTSPACE ocean odysseys
Nicholas Mason's Location
Gold Coast, Queensland, Australia, Australia
Nicholas Mason's Contact Details

Nicholas Mason work email

Nicholas Mason personal email

n/a
About Nicholas Mason

In my previous roles as a hotel and resort General Manager, I achieved over 35 years’ of luxury travel industry experience covering 5 star city hotels in London and Australia, exclusive 5 star island resorts in the Maldives and Australia and in building our own tech focused travel wholesale and retail company in Cairns, Australia. My hospitality expertise and commercial acumen enabled me to lead various luxury resort teams and together we won many awards for outstanding industry recognition in a wide range of caterories. I am also highly experienced in the construction, refurbishment and pre-opening activities of resorts and the turn around of an operations profitability and succeed in the profitable expectations of our property owners and management companies. My strongest asset was in building a strong team of co-workers by first allowing a new team to lead me and show me what they know about their role. I provided trust in their professionalism and encouraged them to be the best they can, I supported and encouraged them to make their own decisions at all times.I had a very good grasp on the control of large resort budgets, and have the years of operational knowledge and skills on where to find areas we can reduce excess costs and areas of opportunity to increase revenues. During my career as a resort General Manager I was fortunate to build positive long standing relationships with key travel partners, guests, resort owners and work colleagues, these valuable relationships continued onwards in my moves to new roles. As a senior executive, I translated business objectives into successful strategies and developed robust, realistic business plans for the benefit of the resort owners, management company and for the long term carreer satisfaction of our co-workers. Today I am proud to say we have founded another new company in Cairns, Australia called YOTSPACE superyacht voyages. Please follow our journey as we open up the superyacht charter world to a wider audience of guests who never thought the possiblity of a holiday on a superyacht would be achievable. https://www.yotspace.com/

Nicholas Mason's Current Company Details
YOTSPACE ocean odysseys

Yotspace Ocean Odysseys

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Managing Director at YOTSPACE ocean odysseys
Nicholas Mason Work Experience Details
  • Yotspace Ocean Odysseys
    Managing Director
    Yotspace Ocean Odysseys Jan 2024 - Present
    Queensland, Australia
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  • Yotspace
    Relationship Marketing & Sales
    Yotspace Sep 2020 - Present
    Cairns, Queensland, Australia
    The Sharing economy just got super exciting - Superyacht Exciting!YOTSPACE superyacht voyagesSole charter or Book by the cabin ocean voyagesExplore captivating destinations, partake in wonderful marine experiences, enjoy luxurious cabin accommodation and dine on 5 star cuisine. Our meticulously planned all-inclusive superyacht voyages are as fluid as the oceans and our voyages depart year round from various locations.We have created voyages that allow everyday people to book by the cabin, at a price they never thought possible.Explore our voyages here https://www.yotspace.com/As the world opens up we now planning our Maldives @YOTSPACE superyacht voyages for 2022/2023
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  • Australia Holiday Specialists
    Relationship Marketing & Sales
    Australia Holiday Specialists Sep 2020 - Present
    Cairns, Queensland, Australia
    Australia Holiday Specialists is a leading local travel company based in Cairns that provides personalised travel services to the FIT, Group and luxury private charter markets. AHS also offers third party services to major travel brands, inbound operators, PCO's, conference and incentive groups.This is a company I built with my wife Christina James in 2005 along with our wonderful team of travel professionals who have been with us for the long journey over the 16+ years. Our group of websites are:-https://www.barrierreefaustralia.comhttps://www.thetourspecialists.com.auhttps://www.cairnsholidayspecialists.com.auhttps://www.yotspace.com
  • Vakkaru Maldives
    General Manager
    Vakkaru Maldives Jul 2018 - Jul 2020
    Baa Atoll, Republic Of Maldives
    A high level 5 star deluxe resort consisting of 113 Villas, six dining outlets a twelve room spa and wellness centre. Leading a team of 340 members with villa rates from US$1500 to US$24,000 per night. Responsible for all aspects of the resort operation and performance with an annual budget of US$30 Million
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  • Furaveri Island Resort & Spa
    General Manager
    Furaveri Island Resort & Spa May 2016 - Jun 2018
    Furaveri Island, Raa Atoll, Maldives
    A 5 star Maldives Island Resort and Spa with 107 Villas, 6 Food and Beverage outlets and an 8-room spa, leading of a team of 280 associates and controlling an annual budget of $18 million. In addition to managing daily resort operations, I also oversaw the final construction and developed Standard Operating Procedures to set high standards. With my team and I we represented the resort at the major international trade shows and positioned it at the right price, with the right star rating, within the right markets to maximise occupancy. Key achievements in this position include:- Maintaining business as usual during construction works and challenging trading conditions, achieving an excellent guest satisfaction index- Growing business by increasing online travel agency contracts from 1 to 15- Introducing international wholesalers and destination management companies - Building a strong, motivated team within 12 months, despite arriving to an under-performing team requiring retraining and strong leadership- Leading the resort to win recognition as the Best Honeymoon Resort- Increasing the TripAdvisor rating from position 149 to 108, the Booking.com rating from 7.9 to 8.4 and the Holiday Check rating from 72% to 84% in a 12 Month Period.- Implementing a well-received CSR initiative to remove all plastics from the island - Improving occupancy by 10% in 12 months - Increasing total resort income by 48% in just one year, with GOP rising from 10% to 32% - Maintaining food and beverage costs at 29% and increasing F&B revenue by $615,000 - Reducing staff turnover from 4.45% to 2.84% - Reducing energy costs by 32%
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  • Banyan Tree Hotels & Resorts
    General Manager
    Banyan Tree Hotels & Resorts Mar 2014 - Apr 2016
    Angsana Velavaru, Maldives
    This resort comprised 113 villas, 4 F&B outlets and a 12-room spa. My team and I were responsible for managing all these elements, as well as driving sales and marketing activity. Together we built a strong executive team of 9 professionals, who provided mentoring to our 241 indirect reports to enable the successful achievement of business objectives. During this time, we developed strong relationships with local schools and encouraged guests to bring and donate English language reading books. Every year, we employed one local student and provided business mentoring. Key achievements in this position included: - Improving standards, protecting investments and driving compliance with branding and business standards by implementing an annual villa maintenance program- Achieving a guest satisfaction rating of 9.1 from Booking.com and a Certificate of Excellence from TripAdvisor- Significantly increasing guest satisfaction by introducing new dining concepts which attracted 20% of guests each evening. - Reducing energy costs by 30% - Removing cultural and management barriers to build a highly motivated and cohesive team- Successfully mentoring the Rooms Division Manager through an 18-month Corporate Management Development Program.- Playing a key role as an elected member of the Group-wide Food and Beverage Task Force, developing new dining concepts for testing prior to roll-out across multiple resorts- Playing a key role as an elected member of the Group-wide Sales and Marketing Task Force, developing new strategies prior to implementation across multiple resorts
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  • Banyan Tree Hotels & Resorts
    General Manager
    Banyan Tree Hotels & Resorts Sep 2012 - Mar 2014
    Angsana Resort And Spa Great Barrier Reef, Palm Cove, Qld, Australia
    In this role, I had full accountability for the day-to-day operation of a resort comprising 70 villas, 2 food and beverage outlets and an 8-room spa. This involved leadership of a team of 67 staff and control of a AUS$12million annual budget.Part of my remit included preparing the property for sale and representing company interests through the entire sale process.Key achievements in this position included: - Returning to the property at the request of Banyan Tree,to rebuild the relationships with the individual unit owners and improove quality standards within the resort. - Successfully maintaining and enhancing relationships with individual unit owners during a difficult transition period- Ensuring the business remained in a profitable position and achieved positive ROI for unit owners and the management company - Leading the business to win a Certificate of Excellence from TripAdvisor in 2013
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  • Cairns Holiday Specialists
    Managing Director
    Cairns Holiday Specialists Aug 2005 - Sep 2012
    Palm Cove, Queensland
    We saw an opportunity to start a travel business in the Cairns region that offered visitors 5 star personalised service that was not currently available on a local basis and took advantage of the growing use of the internet. With our valuable team members we grew our small tech focused destination specialist company to become the leading local provider of luxury accommodation and private charter tours for the Great Barrier Reef and Tropical North Queensland.Over time, we expanded the business to become a web-based holiday wholesaler to other well-known travel brands and retailers.
  • Banyan Tree Hotels & Resorts
    Avp & General Manager
    Banyan Tree Hotels & Resorts Apr 2000 - Aug 2005
    Angsana Resort And Spa Great Barrier Reef, Palm Cove, Qld, Australia
    Key achievements in this position include: - Winning the 2004 Tourism Awards for Luxury Accommodation - Realising over $30 million by initiating and coordinating the property sale and strata titling of the resort, with all owners receiving excellent returns- Managing two resort refurbishment programme's – a $4.5 million program in 2000 and a further $2.5 million in 2004- Conceptualising the building of a wedding chapel on the beach, oversaw its construction and launch and won an award as Australia’s Number One Wedding Chapel - Securing a prime lease location for the company’s first street-front day spa and coordinating a $1.2 million refurbishment prior to opening- Directing re-launch activities following a re branding- Producing a successful domestic sales and marketing plan for the first Angsana Resort and Spa in Australia - Re positioning the resort in newly-identified market segments in the domestic market- Hosting weekly cocktail parties, dinners and property familiarisations for journalists, travel wholesalers and writers- Transforming the resort from a 3-star property to a multi-award-winning 5-star property
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  • Carlton Hotels
    Executive Assistant Manager
    Carlton Hotels 1998 - 2000
    Darwin, N.T. Australia
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  • Hyatt Regency
    Director Of Rooms
    Hyatt Regency 1996 - 1998
    Adelaide, S.A. Australia
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Nicholas Mason Skills

Hotel Management Hospitality Industry Hospitality Revenue Analysis Management Hospitality Management Food And Beverage Property Management Systems Hotels Pre Opening Resorts Front Office Micros Tourism Yield Management Event Management Rooms Division

Nicholas Mason Education Details

Frequently Asked Questions about Nicholas Mason

What company does Nicholas Mason work for?

Nicholas Mason works for Yotspace Ocean Odysseys

What is Nicholas Mason's role at the current company?

Nicholas Mason's current role is Managing Director at YOTSPACE ocean odysseys.

What is Nicholas Mason's email address?

Nicholas Mason's email address is ni****@****.com.au

What schools did Nicholas Mason attend?

Nicholas Mason attended Fettes College, Kendall College - Universityof Cumbria, England.

What are some of Nicholas Mason's interests?

Nicholas Mason has interest in Family, Rugby, Food And Wine, Cricket, Photography, Travel.

What skills is Nicholas Mason known for?

Nicholas Mason has skills like Hotel Management, Hospitality Industry, Hospitality, Revenue Analysis, Management, Hospitality Management, Food And Beverage, Property Management Systems, Hotels, Pre Opening, Resorts, Front Office.

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