Nicholas Monter Email and Phone Number
Nicholas Monter work email
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Nicholas Monter personal email
Over 10 years providing top-notch customer service and technical support to both internal and external customers. Technical documentation guru, having been responsible for documentation on multiple knowledge bases. Have a strong desire for continuous education on practices and software.
Edge Solutions Group
View- Website:
- edgesg.com
- Employees:
- 4
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Senior System EngineerEdge Solutions Group May 2016 - PresentSanta Monica, CaProvided senior level support for our team. Primary lead for clients that have AWS, Microsoft Azure, and on-premise hosting (ESXi). Managed several migrations from on-premise to AWS as well as hosted exchange to Microsoft 365.
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Senior Field Service RepresentativeKeypr Jan 2015 - May 2016Greater Los Angeles AreaProvided 24x7 support as the primary point of contact for high-touch hospitality clients. Designed and developed a dashboard with Python and PHP that allowed for NOC-like monitoring services. Responsible for technical product deployment requiring per-deployment planning, site-visits, and critical deploy-time execution. -
Helpdesk AnalystBlack Knight Apr 2012 - Jan 2015Solon, OhioProvided remote support for 2,000 employees and hands on support for 200 employees. Created and maintained documentation for training, procedures, and how-tos for internal helpdesk analysts and external customer facing documentation. Captured videos for training and provided training on proprietary software. -
Helpdesk RepresentativeTrend Consulting Services 2011 - 2012Cleveland/Akron, Ohio AreaAssisted our team by providing scripts for managing client’s environments and automating user creation for multiple clients. Assisted with on-boarding clients for support. This required constant communication with future-clients and understanding their practices, policies and environment. Created and maintained internal knowledge base to help our team support each client.
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System AdministratorDigital Dish 2007 - 2011Millersburg, OhioProvided administrative and technical support for 400 employees and 150 computers with 11 warehouses. Performed a major role in designing and deploying Windows Server, Exchange Server, time clock solution, mobile and handheld solutions, and developing security and backup policies.
Nicholas Monter Skills
Nicholas Monter Education Details
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Social Sciences
Frequently Asked Questions about Nicholas Monter
What company does Nicholas Monter work for?
Nicholas Monter works for Edge Solutions Group
What is Nicholas Monter's role at the current company?
Nicholas Monter's current role is Technical Specalist.
What is Nicholas Monter's email address?
Nicholas Monter's email address is nm****@****rge.com
What schools did Nicholas Monter attend?
Nicholas Monter attended University Of Toledo.
What skills is Nicholas Monter known for?
Nicholas Monter has skills like Software Documentation, Technical Documentation, User Documentation, Customer Service, Php, Python, Office 365, Google Apps.
Who are Nicholas Monter's colleagues?
Nicholas Monter's colleagues are Hugo Brambila, Jeannie Brinkema.
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Nicholas Monter
United States1gl.verizonwireless.com
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