Operations Manager
CurrentDirected distribution center with an operating budget of $14.2M and an annual volume of 3.9M units. Successfully executed overall distribution operations including staffing, quality, productivity, equipment, continuous improvement, 5S, and transportation to meet business objectives.• Supported replenishment, logistical support, and managed relationships with 56 regional warehouses throughout the United States, representing 67.2% of total volume for Safelite Auto Glass.• Planned and executed implementation of a 3-shift, 24hr/5-day week operating model that resulted in efficiently managing throughput while increasing productivity by 11% and reducing cost per unit by 2%.• Improved level of talent on leadership team and developed greater depth of understanding of planning, staffing, and the P&L; promoted one Associate to lead and then to DC Supervisor role while also building leadership development program for hourly associates.• Implemented a daily “sweep” process that maximized use of regular replenishment deliveries for sold orders that reduced LTL and overnight transportation costs by $1M annually while also reducing cost of retail buy outs by leveraging existing DC inventory.• Exceeded all KPI’s including Safety, Productivity, Material Variance, Cost Per Unit, Inventory Accuracy.• Led the implementation of the DuPont Stop Safety Program as a certified trainer. • Collaborated with the Senior Leadership Team, Director of Systems, and Operation Excellence manager to successfully conceptualize, design, plan, launch, and lead the “DC to Store” program. This directive will usher in 7 more Distribution Centers to maximize output and minimize customer delays. • Reinstituted and managed “ADD Program” leading to $1.83M of additional shipments and a freight savings of $89K.