Nicholas Mueller Email and Phone Number

• Utilize database knowledge to write SQL code and ensure data integrity within the county database• Variety of help desk work, utilize problem-solving abilities to troubleshoot software and hardware issues and identify solutions• Work with the Firewall, blocking and allowing connections to different websites through identifying IP addresses• Manage, troubleshoot, and install VDIs• Server work, including building, upgrading, transferring data from old servers to new servers • Utilize IT systems including Windows servers, horizon VDI/VMWare, Access-IT, Microsoft SQL server, SonicWall, Netextender, Microsoft Remote Desktop, Microsoft Active Directory, and Command Prompt• Install internet switches, replace hard drives, work in the server room, and diagnose server issues

Lead and engaged residents in many different activities such as bingo, tech time, exercise, and crossword puzzles.Took residents on outings such as lunch and dinners at restaurants, plays at the theater, and ice cream trips.Assisted with any technology problems that residents encountered.