Nicholas Muñoz Email & Phone Number

San Francisco, California, US

San Francisco, California, US

• Led the strategic transfer of a van-into-ambulance conversion operation from Mexico to the US
• Procured a suitable warehouse facility that aligns with operational requirements and compliance standards
• Oversaw inventory and procurement of ambulance parts, reducing costs by $1.5K per ambulance since June 2023
• Designed Lean Six Sigma procedures to reduce production times by 1.7 days since June 2023

Wommelgem, Antwerp, BE

• Led a 3-consultant project team on 5 application developments for corrugated manufacturing sites in Mexico, Colombia, and the US
• Applied the Waterfall Model to develop project plans for 3-4 month timelines
• Managed stakeholder expectations by communicating scope, resource usage, and risks to senior management
• Fostered a positive team culture emphasizing team strengths and delivering software

Wommelgem, Antwerp, BE

• Led 3 application developments in corrugated manufacturing sites in the US and El Salvador
• Improved the implementation system by consolidating and eliminating steps to decrease project time
• Actively facilitated crucial meetings and negotiated timelines with stakeholders to align project objectives
• Coached new consultants and delegated tasks to coworkers throughout the project

Wommelgem, Antwerp, BE

• Facilitated bilingual customer trainings ensuring proper usage of the application functionalities
• Implemented customer user stories to improve the manufacturing efficiency
• Took charge of client engagement initiatives, ensuring effective collaboration and communication
• Spearheaded project charter documenting client requirements in Canada, US, Dominican Republic, and Costa Rica

Wommelgem, Antwerp, BE

• Translated and problem-solved customer UX requirements within the 3 week analysis and configuration phase
• Drove customer trainings of 10+ individuals and followed-up on open topics within the week of the session
• Collaborated with cross functional teams across international borders in Mexico, Colombia, and the US
• Executed a US paper reel nationwide logistics Network Design Study to improve operation efficiency

Diamond Bar, California, US

• Developed a scheduling optimization model based on historical data to improve facility shipping utilization by 17%
• Executed a shipping yard usage analysis and recommended a 9% time-saving improvement to managers
• Completed a trailer usage review across Niagara’s nationwide logistics to pinpoint an 11% efficiency gap

Cleveland, OH, US

• Implemented a bottleneck improvement project that increased material pick rates by 26%
• Redesigned and executed improvements to storage areas, communication channels, and paint processes
• Updated company standard operating procedures and led a bilingual training program to enact them
• Completed inventory cycle counts and collaborated with process engineers to lead a paint software overhaul

Fountain Valley, CA, US

• Implemented a system to double stack electric forklift charger models to increase shipment utilization by 16%
• Conducted employee time studies to prioritize crucial tasks and increase daily employee efficiency by 12%
• Developed an expedited labeling system, improved warehouse safety, and optimized warehouse storage space
• Updated the warehouse layout in AutoCAD to illustrate process improvement changes within the facility

Pórticos De LA Mesa, Baja California, MX

• Created a new website using Word Press to promote the company’s medical equipment and parts inventory
• Implemented customer-minded approaches while refurbishing, packing, and crating medical equipment for shipment to North American clients
• Adapted to different workplace responsibilities based on day-to-day activities in a fast paced warehouse

Master Of Science - Ms, Supply Chain Engineering

Bachelor Of Science (B.S.), Industrial And Systems Engineering