Nicholas Muzzillo Email & Phone Number

Richboro, Pa, Us

Newtown, Pa, Us

United States

Philadelphia, Pennsylvania, United States

Supports Casualty Underwriters with binding proposals offered to MGAs and services broker relationships in providing binder letters and issuing policies for term year on Excess and General Liability lines of coverage

Philadelphia, Pennsylvania, United States

Chesterbrook, Pa

• Communicated with customers to gather information and answer questions relating to complicated insurance claims• Analyzed claims to determine potential for resolution and independently negotiated legal claims within a given range• Organized and conducted peer-led training to enhance office efficiency• Assisted in planning special projects, including company-sponsored events, as well as leading multiple office events to help build relationships and camaraderie amongst peers and managementAchievements:• Top 3% performer in peer-established metrics and KPI initiatives • Consistently exceeded internal deadlines, reducing inventory by 20%• Received exemplary customer-service reviews• Superior Service Award Winner

Wilmington, Delaware

• Assisted in gathering crucial information relating to insurance claims and maintained constant contact with customers • Quickly gained expertise on the insurance laws of multiple states• Successfully managed an inventory of eight assignments per day• Participated in planning of team-building office activities, building a culture of respect and friendship in the workplaceAchievementsSuccessfully completed eight week new employee onboarding program, outlasting a group of fiveTop 10% performer in all established office goals and metricsTop 5% performer in direct injury related cases, negotiating monetary agreements to resolutionTop 3% performer in customer service initial contact and exceeded customer experience expectationsConsistently exceeded KPI objectives and contributed positively to the success of the organization

Bala Cynwyd, Pa

Assist with the execution of all promotion events including set up of broadcast equipment and station appearances.Interact with audience to engage them in all promotional activities.Promote station in a positive and professional manner and assist with anything as needed.

Bala Cynwyd, Pa

Communicated with upper management personnel to execute daily tasksScreened incoming phone calls and direct to desired department within company Posted selected guest interviews to company website Performed multiple tasks asked under immediate deadlines Learned and mastered multiple software applications used on a daily basis

Levittown, Pa

Performed daily tasks as assigned by essential personnelAssisted with multiple projects on and off site and executed successfullyHelped to produce various content for daily use using specific programsAssisted with daily office work in administration including creating schedules and inserting commercials

• Presented and educated decision makers on the benefits of using alternative energy solutions• Maintained client base through consistent follow up contact to address any concerns• Mentored new colleagues through NRG onboarding program, as assigned by management team

• Educated homeowners on the positive effects of using vinyl windows and siding• Instantaneously built relationships with customers, using interpersonal skills to offer free in-home estimates for future home renovation projects.

Villanova, Pa

Assisted with numerous University sports during the fall season. Performed multiple tasks efficiently and learned quickly.

Worked directly with compliance and assistant compliance director successfully completing all daily tasks and assisting play by play game statistics for all football home games.

Bachelor Of Arts (B.A.), Communication, General

Developed well-rounded communication skills including written, interpersonal, and conflict resolution. 4 year member of the Kean.

Certificate Of Completion, Communication And Media Studies, Pass

Education record