Nick N. Email & Phone Number

United States

Toronto, Ontario, Canada

Hampstead, Nh

Currently, I perform as an external analyst assessing IT systems for multiple organizations to support their business demands. Here, I evaluate and diagnose IT infrastructures, conduct business analysis, and implement innovative technology solutions.Contribution Highlights: Identify gaps in IT Infrastructure and Security and offer consultation for corrective actions.  Orchestrate database topology to facilitate geographically diverse corporations. Turnaround IT evaluations quickly. Virtualize cloud (Azure) and on-premise systems to achieve scalable platforms.  Provide executive level advice regarding system implementations, involving strategy, planning, and resource profiles.

North Andover, Ma

In the spring of 2006, I advanced to VP of IT where I steered IT financial management globally for the next 12 years. In this position, I managed 35 direct reporting technology team members in 4 nations across various platforms with annual budgets of more than $7M.Contribution Highlights: Updated and overhauled IT strategy in alignment with ownership guidelines.  Employed the Incident Management System to analyze and manage all IT-related incidents and implement remediation strategies. Engaged with all business divisions to improve efficiency through IT system adoption and development.  Enforced compliance with financial management requirements and cyber security auditing/compliance. Deployed and directed IT assets across 4 continents, 3 languages, and 8 business divisions, cutting support costs from pre-acquisition levels. Led the migration of 7 ERP systems from corporate acquisitions to a common platform within 1 year of acquisition. Designed business reporting tools to manage centralized financial control of disparate acquisitions and decentralized business divisions. Steered the integration of 5 new eCommerce/B2B websites, consisting of China, Australia, and the UK, all requiring IT employee restructuring. Conducted network engineering to migrate the IT infrastructure of a main data center successfully over a 48 hour period, resulting in no glitches within business operations. Transferred 2 U.S.-based warehouse and manufacturing locations in the U.S. and moved one United Kingdom customer service and repair location to a new site within the same region with no IT service interruptions.

North Andover, Ma

Within 2 years at the corporation, I earned a promotion to IT Director where I designed and executed a short- and long-term IT strategy with the Board of Directors’ approval.Contribution Highlights: Deployed telephone, fax, email, and call center systems to integrate to a corporate ERP setting, adding capabilities and improving productivity. Generated IT Security documentation to offer basic, durable processes, procedures, and policies to be executed worldwide for incident management processes. Spearheaded a state-of-the-art eCommerce platform with real-time integration to corporate ERP, furnishing instant access to website orders and lowering order fulfillment times. Assessed a new scalable Cyber Security system to safeguard the enterprise internationally. Steered the Software Engineering group in developing and delivering customized applications to drive business growth in collaboration with the sales and marketing teams. Strategically planned and integrated the first acquisition to the parent company following the move into Private Equity ownership, encompassing phone, fax, and email systems to corporate ERP.

North Andover, Ma

In this role, I oversaw all IT systems at a company providing a wide span of components, assemblies, and wired/wireless connectivity solutions for multiple industries. Here, I nurtured vendor partnerships while managing all IT expense budgeting and associated incident management functions and reporting/metrics.Contribution Highlights: Partnered with the Human Resources department to develop training and onboarding processes for new personnel. Led desktop, server, and user support for a high-growth, dynamic company. Restored dial-up, modem-based connectivity with fully-connected Internet access, consisting of the required enterprise cyber security cautions. Implemented an on-premise system for email (Microsoft Exchange).