Nicholas Ogada Email & Phone Number

Nairobi County, Kenya

Built, maintained, and optimized distributed, scalable, highly available, and fault-tolerant cloud infrastructure, databases, and data and ML pipelines capable of handling large datasets on GCP.Conducted comprehensive data maturity assessments, developed compelling business cases, and defined tailored data strategies for diverse clients across multiple industries, resulting in measurable improvements in data-driven decision-making and operational efficiency.Subject-matter expert in big data analytics and ML, guiding clients through the strategic evaluation, implementation, and adoption of GCP Data and AI solutions such as Dataflow, Datastream, BigQuery, Databases, Looker, and Vertex AI.Developed an end-to-end server log analytics solution for a large financial payment processing company on GCP including log streaming, processing unstructured data using Dataflow, warehousing on BigQuery, and visualization using Looker, ensuring real-time alerts on server failures and reducing server downtime in line with the set SLAs.Built a smart claims-handling solution for real-time streaming, scoring, and visualization of claims data, automating and optimizing the claims-handling process and minimizing fraud for an insurance company.Collaborated with cross-functional teams to build and deploy container applications, review and debug production code, and troubleshoot data warehouses, databases, data pipelines, and ML models, ensuring data reliability and integrity.Worked with cross-functional teams to automate tasks across the Software Development Lifecycle, deploy Docker containers in the cloud, integrate REST APIs, and build, deploy, serve, and monitor data and ML models, as well as MLOps pipelines enhancing key business strategies for various support clients.Led a team of BI, Analytics, ML, and data engineers, providing mentorship and guidance to foster professional growth, competence development, and effective delivery of technical projects.

Collaborated with cross-functional teams to troubleshoot complex technical issues and customer problems, leveraging user feedback to develop and release new features, improving customer service experience, and driving innovation.Authored technical articles and facilitated corporate training and workshops, empowering business users to adopt innovative solutions and data-driven practices ensuring capacity building and business continuity across enterprises.Led optimization initiatives for Google Cloud services such as BIgQuery and cloud storage for cost, security, and performance, achieving up to 400% cost savings for customers.

Designed, developed, and maintained a real-time self-service cloud analytics platform using BigQuery and Looker to track various business KPIs and deliver real-time insights.Developed strategies to resolve customer issues and enhance customer interaction, reducing customer support tickets by 20% within a year, achieving 95% customer satisfaction, and increasing the adoption of cloud services.Championed excellence by developing and implementing data governance, privacy, and quality controls, ensuring business continuity and adherence to data engineering best practices in compliance with data protection laws.

Assisted clients in designing, developing, and automating robust data and ML infrastructure using GCP, AWS, and open-source tools.Coaching and mentoring clients in advancing cloud technologies and data skills and guiding them through career development.

Designed formulations and performed quality assurance tests on lotions, lip balms, and detergents for MSMEs. ChemCAD Simulation of Toluene disproportionation process. Research on recovery of minerals from geothermal brine.

Bachelor Of Engineering - Be, Chemical Engineering

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