Nicholas Packer Email & Phone Number

Remote

- Gathered information by interviewing to identify potential close contact to those exposed to or who have confirmed or non confirmed symptoms of COVID-19.- Notified contact and promoted self-monitoring through determined time provided by and in coordination with NYCH&H from the last known exposure to the confirmed case.- Ensured that contacts who.

Newark, NJ

- Employed client development and retention strategies to increase revenue maintain client base and boost morale.- Monitored KPI’s, customer satisfaction, QA, performance monitoring, and associate development/mentoring. Collaborate with the Leadership, IT, Finance and QA teams to help establish clear and open communication channels for every facet of the.

• Supervises Junior Information Specialist, Community outreach Specialists and Peer Educators.
• Encourages and facilitates the education and training of subordinate staff so as to maintain an environment of philanthropy, enthusiasm, education and growth both individually and as a team. Schedules company.
• Responsible for the compliance and adherence to contract stipulations for both the NY State & Harm Reduction Services contracts.
• Compiles and prepares necessary reports & statistics to document program activities and overall compliance.
• Ensures adequate supply according to suggested amounts via contract stipulations. Orders new stock of materials as needed. Monitors and maintains stock within valid dates, and documents all usage and replenishment of.
• Plan, budgets, oversees and documents all aspects of specific outreach projects. Works closely with director to make sure that the scope and direction of each outreach project is on schedule, within the purpose and.

Washington DC-Baltimore Area

- Managed assigned customers and proactively met with them - in person and over the phone - to build lasting relationships, discover financial needs, and tailor product and service recommendations- Made lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/7 days a week- Partnered with Specialists.

Bachelor'S Degree, Music

Activities and Societies: Phi Mu Alpha

High School Diploma, General Studies