Nicholas Petrillo Email & Phone Number

Conroe, TX, US

San Juan, Puerto Rico

Managed, trained, and guided a 30-member Sales Development Representatives team to create new business opportunities across 14 projects in the B2B SaaS and Tech Sales Industry.Developed and implemented effective business strategies, driving a remarkable 125% increase in sales metrics within 3 months.Mentored team members to enhance cold call handling, lead.

Spring, Texas, United States

• Exceeded company expectations for leasing and customer service by maintaining a 96% occupancyand 98% lease ratio for a medium sized community during a property sale
• Increased leasing by 12% in 3 months with creative marketing materials, applying unique sales and service techniques, building local B2B relationships, and keeping up with the market and competitors
• Commended by management for regaining accuracy in property’s financial accounts including rent and delinquency collections, filing evictions, and month end reporting
• Skillfully assisted residents understand the online payment portal, payment ledger, payment plans, and final move out statements
• Expertly managed, trained, and assisted leasing staff with lead generation, tours, property maintenance, move-ins and move-outs, screening applicants, renewals, and all other administration policies and leasing paperwork
• Boosted online reviews of overall community satisfaction by hosting 2-4 community and business events a month while adhering to social distancing requirements

Houston, Texas Area

• Made between 100-300 cold calls daily to mineral owners across the country to negotiate thepurchase of oil and gas mineral rights
• Generated the most new opportunities within team using investigation techniques and websites such as Tracers and IRB plus reviewing obituaries and county Determination of Heir’s documentation
• Identified and highlighted business process gaps concerning training, equal opportunities, and database inconsistencies then worked with leaders to address gaps
• Assisted in maintaining title-work database of mineral owners within Salesforce by reviewing county records, obituaries, deeds of trust, and mineral lease conveyances
• Praised for the development of the onboarding manual and procedures for future new hires
• Proficient at CRM software such as Salesforce and Five9

Conroe

• Produced over $1.2 million dollars of acquired sales using exceptional customer service, active listening skills, persuasive sales expertise and strong problem solving capabilities
• Sold deeded and titled timeshare property to customers and continued to sell additional inventory to repeat customers through upgrades or more time
• Awarded elite status within the first year for overall sales performance
• Responsible for consistent training and self-improvement through weekly training meetings and performance evaluations
• Assisted the lead market trainer in mentoring new hires by means of role-playing, evaluations, and second level training

Conroe

• Managed over 1K daily calls offering prompt, courteous service while handling private information for over fifty medical practices across Houston
• Responsible for acquiring and maintaining clients through market research
• Trained company policies and procedures to new hires
• Proficient in Microsoft Office, POS and DOS

North Houston

• Chosen to lead the development of new concept stores, manage its progress and success; creating an increase in sales of 23% in one year
• Directed sales floor activities, assisted with and addressed customers concerns in a timely fashion
• Managed over 500 pieces of merchandise including handling orders, cash control, and maintenance for all inventory
• Acquired and maintained customers through outstanding customer service
• Responsible for creating training materials, training sessions and evaluations of new hires

Education record

Class Of 2000