Nicholas Phillips Email & Phone Number

Mansfield, TX, US

Austin, TX, US

Thrive Website, Mobile Apps, and Support Tools. Direct Reports Include Front-End and Service-Layer Engineers, DBA, Product Management, and DevOps.

Austin, TX, US

• Serve as Program Manager for thrivepetcare.com, leading the development and execution of strategies to achieve business objectives
• Manage and optimize the performance of the website and its support tools
• Lead the service layer API teams
• Build and lead cross-functional teams
• Define and prioritize product roadmap
• Drive results through data-driven decision making

Fort Worth, Texas, US

• Implemented New Project Management Platform
• Redesigned Customer-Facing Website
• Advised C-Suite on Business Strategy
• Created Business Plan for Updated Revenue Model

Mansfield, TX, US

• Product Manager for Mouser mobile apps and Mouser purchasing tools.
• Managed stakeholder relationships and Product Roadmap.
• Created Features and User Stories for scrum teams based on Business and Technical needs.
• Created a modernized process for Non-Functional Requirements for Development Release Train.

Mansfield, TX, US

Dallas, TX, US

• Led Dot Com Scrum Team to complete 2 projects estimated to make Southwest Airlines over $50 million.
• Developed User Stories and Acceptance Criteria
• Ensured that my team met Business Goals
• Elicited the requirements from the business and partner teams
• Created Business Analysis artifacts such as Sequence Diagrams, Workflows, and Gap Analysis
• Continually groomed and prioritized the backlog of user stories throughout the release and planning cycles, constantly adding detail and coaching Quality Engineers and Developers

Mansfield, TX, US

• Product Owner for the team in charge of search for Mouser.com.
• Prioritized work on my agile team and maintained a backlog of future work for development.
• Responsible for the development of enhancements. Created and prioritized user stores on my agile team.
• Drove backlog grooming and management, creating acceptance criteria, and testing and delivery.
• Collaborated with other product owners, program managers, system engineers, developers, testers, and customers to define features and user stories.
• Supported an Agile Software Development process within the technical delivery team.

Mansfield, TX, US

• Developed and led the Business Analysis team in the transition to various forms of project documentation and artifacts including: User Stories, Use Cases, Software Requirements Specifications, Business Requirements.
• Created UI mock-ups in order to provide a visual reference for project stakeholders, managers, designers, and developers.
• Developed training documentation to educate internal teams on website experience changes to support our internal and external customers.
• Worked closely with business partners, project managers, and developers to define, depict, test, implement, and support functional requirements.
• Managed relationships and coordinated strategies with external partners who provide various services for Mouser.com.
• Participated in routine communications with technical and business partners to facilitate the understanding, clarification, and implementation of all projects.

Mansfield, TX, US

• Tested and evaluated software programs and applications.
• Verified that development met the specifications and functional requirements of the business.
• Validated the latest changes to programs, and regression tested to ensure that existing functionality remained intact.
• Developed test scripts and moved them from testing to production.
• Worked alongside developers to ensure the quality of the code they are producing, and that there were no defects or confusing scenarios that the end user would encounter.
• Transcribed test scenarios and provided upper level management with test cases so they could see how projects met business needs.

Mansfield, TX, US

• Ownership of over 30 Global suppliers
• Grew suppliers run-rate from $4.4 million to to over $7 million in annual sales.
• Onboarding of Intel and Intelligent Systems Alliance partners.
• Added suppliers as well as terminated relationships with non-profitable suppliers.
• Implemented new product introduction, marketing, inventory level, and pricing strategies.
• Analyzed new supplier portfolios and made strategic decision determining stocking packages.

Carrollton, TX, US

Supported development for the Blackberry Curve 8330 and the Pearl 8130 smartphones. Testing of code on multiple Blackberry devices. Utilization of the Blackberry Java Development Environment. Worked in different stages of the software development process. This role required the use of daily teleworking practices, including Skype and other online.

Bachelor Of Science (Bs), Business Administration And Management, General

International Institute Of Business Analysis - Certificate Of Business Analysis (Ecba)

Distinguished High School Diploma