Nicholas Pratt Email & Phone Number

Line pilot with the RFDS flying King Airs conducting aeromedical retrieval and clinic flights.

Brisbane, Queensland, Australia

Brisbane, Queensland, Australia

Townsville

Redcliffe, Queensland, Australia

Archerfield, Queensland, Australia

Pilot and Flight Instructor. Conducting Aerial Work, Charter and Flight Instruction from ab-initio through to CPL.

Brisbane, Australia

Working as a Flight Attendant in solo and multi-crew operations.• Customer service• Enforcing safety policies (CASA and company)• Solving problems and showing decisiveness• All aspects of cabin service and procedures• Working effectively with a team and in solo operations• Working to strict time schedules• Assisting special needs passengers• Strong communication channels• Familiarity with Dash 8 Q200, Q300 and Q400 aircraft

Brisbane International Airport

Contracting for Etihad Airways, Thai Airways, Korean Airways and Philippine Airlines as a Passenger Services Agent.• Customer service• Working effectively within a team and unsupervised• Handling disruptions• Extensive use of Sabre, Korean Air Native and Thai Airways Native systems to check-in, board and alter reservations.• Guiding and training new staff• Strong communication channels• Coordinating with administrative departments• Assisting special needs passengers• Working to strict time schedules• Complying with visa and passport requirements• Boarding and disembarking passengers• Familiarity with A320, A330, B777 and B747 aircraft

Ballina Byron Gateway Airport

Contracting for Jetstar Airways as Relief Duty Manager, Passenger Services Manager, Turn Around Co-ordinator and Ramp Supervisor.• Customer service• Training and guiding new crew • Constructing and delivering flight recovery plans for all aspects of disruption• Supervising and managing ground crew on shift• Participation in Airport wide compliance and safety meetings• Composing and delivering comprehensive crew briefings• Liaising and coordinating with many Jetstar sectors to meet operational requirements• Extensive administrative duties• Coordinating a team during disruptions• Briefing team on day of operation issues• Data entry (daily operations reports, aircraft times and delay allocation)• Working effectively with a team• Assisting special needs passengers• Working to strict time schedules• Handling cash and banking• Composing rosters for staff• Checking in passengers and altering and making reservations through Navitaire (Skyport and Skyspeed)• Composing comprehensive hand-overs to oncoming duty managers• Reporting to the airport manager daily regarding all aspects of operations• All aspects of ground handling operations• Familiarity with A320 aircraft

Ballina Byron Gateway Airport

Contracting for Virgin Australia and Regional Express as Customer Service Supervisor and Ramp Supervisor.• Customer service• Working effectively with a team• Extensive use of Sabre for check-in, boarding and altering and making reservations• Training and guiding new employees• General administrative duties• Data entry (daily operations reports, aircraft times and delay allocation)• Supervising ground crew on shift• Coordinating and managing Rex & Virgin Australia disruptions • Assisting special needs passengers• Handling cash and banking• Working to strict time schedules• Liaising with all airline departments (operations, IT helpdesk, baggage services)• Handling lost and damaged bag queries• Participation in airport-wide compliance and safety meetings• Managing e-mail• Organising and managing crew rosters• All aspects of ground handling operations• Familiarity with B737 and Saab 340 aircraft

Bachelor Of Environmental Science, Natural Resources Management And Policy

Majored in Natural Resource Management, with focuses in Geology, Earth Science, Soil Science, Hydrology and Information Processing.

Master'S Degree, Aviation/Airway Management And Operations

Master of Aviation (enrolled).

Higher School Certificate

Studied Physics, Chemistry, Biology, Software Design & Development and Mathematics.