Providing guidance and educational solutions for adult musicians, professional and hobbyist

Provide hospitality at iconic Hollywood institution, a top 100 restaurant in the United States (Open Table)

Coordinated and executed five-star private luxury tours for domestic and international guests: frompre-pick up through post-tour customer satisfaction follow-up Provided concierge service during tours, including entertainment recommendations, restaurantreservations and destination guidance Documented private tours with professional quality photography Served as marketing liaison between headquarters and both customers and referring hospitalityindustry professionals

Created web-based tutorials and web-based training materials from conceptualization andproduction to completion, using Camtasia software. Created and updated Revoquest software manual, as well as client specific procedure overviewguides and addendums. Produced daily project management schedules for heavy training calendars on the PDA-basedRevoquest software. Organized and oversaw training timeframe development and scheduling. Planned and executed training seminars with 100+ participants. Assisted headquarters staff with technical calls and support. Targeted and recruited potential Revoquest software users.

Managed support staff and vendor relations to ensure parts and supplies were ordered, tracked anddelivered in an efficient manner. Assisted in software development and client relations. Supported the Revoquest-Software VP in administrative and marketing duties. Provided off-hours technical support: software and hardware.

Maintained client accounts and advised financial products. Opened and maintained checking, savings, credit, and loan products. Served as a customer service liaison. Coordinated teller staff training and teller staff scheduling. Prepared weekly reports based on client accounts and personal banking assignments.