Nicholas Odame Email & Phone Number

20101 Central Blvd, Land O' Lakes, FL 34637

Centarl Boulevard Land O' Lakes FL

4202 E Fowler Ave, Tampa, FL 33620

• Facilitated an inclusive environment for special need kids into summer camp activities through effective education of staff and application of behavior intervention plans.
• Well adept in supervising over 30+ children to ensure safety and complete engagement in facility programs.
• Able to assist in administrative work as well as organize, plan, and facilitate recreational programs and activities.

• Analyzed data, identified trends, and suggested recommendations to ensure system efficiency and safety for customers.
• Achieved quality customer service by resolving and answering over 25 customer inquiries daily via telephone and in person.
• Provided information and customer support concerning Pasco County Utilities and its services.

• Cordially provide professional customer service to residents by addressing concerns and directing them to the appropriate personnel.
• Managed and executed a documentation project by digitizing about 300 county paper records and documents.
• Accomplished overarching goals by working on day-to-day collaborative projects including matching billboards to their appropriate parcels in Pasco county

Tampa, Florida, United States

• Proficient in delivering excellent customer service through successful patient care and transition, while collaboratively working with paramedics, doctors, nurses, counsellors, and social workers.
• Highly competent in maintaining accurate and timely documentation to ensure quality and tailored care for over 30 patients daily.
• Effectively communicate with teammates to address individual problematic patient behaviors ensuring a safe and conducive patient environment.
• Facilitated on-site activities, support groups and outings for clients in addition to assisting and counseling 30 patients daily.

Tampa, Florida, United States

• Competent in utilizing Applied Behavioral Analysis (ABA) to implement individualized treatment plans for clients of varied age groups (toddler – teens).
• Well-versed in identifying problematic behaviours and developing effective intervention strategies to improve the client's behavioural conditioning through assessments and behavioural observations.
• Capable of administering reinforcement and/or behaviour change programs to facilitate positive behaviour outcomes in a 1 to 1 or group setting.
• Ability to utilize positive reinforcement techniques to encourage appropriate behaviours and discourage undesirable behaviors.

Tennessee, United States

• Independent Contractor in direct sales of educational products
• Established success principles through direct sales (i.e. positive attitude, schedule, and goal setting)
• Prospected and approached over 3,000 families from various socio-economic levels
• Executed all orders, inventory, accounting, sales, scheduling, presentation, and delivery of a product
• Personal Retail Sales of $5,367 in a 12 week selling period
• Relocated to Missouri for the summer

Tampa, Florida

. Managed medical intervention and therapy for animals in collaboration with veterinarians.. Recorded symptoms and documented medical observations to inform treatment decisions.. Processed new patients and updated client records with key information using standardized registration systems and encrypted databases. Provided care for animals before surgeries.

. Maintained excellent customer service during fast-paced lunch and dinner rushes.. Correctly handled and recorded customers' orders.. Cleaned, sanitized, and organized dining room area to maintain a comfortable and clean environment for customers.. Processed customer food payments

Master Of Public Administration - Mpa, Public Administration

Bachelor'S Degree, Multi-/Interdisciplinary Studies, General

Activities and Societies: Florida City and County Manager Association member (FCCMA). International City/County Management Associations.

Bachelor'S Degree, Animal Sciences, 3.4

Activities and Societies: LSAMP , STERM STUDENT, HCC Global Council