-Facilitated Agile and Scrum methodologies, enhancing project adaptability, team communication and productivity.-Secured database architectures by developing Azure VPCs, leading to increased application runtime.-Designed and implemented new robust security policies and procedures (configuring network security groups, DMZ subnets, routing), which reduced security incidents by 50% and boosted system security by 30%.-Improved client application reliability by 35% and availability by 45% through Azure scale set provisioning.-Enhanced system reliability and fault tolerance by 65% with advanced monitoring and alerting systems.-Automated key processes optimising client app deployments by 40% using scripting, freeing team resources leading to completion of additional projects, enhancing overall productivity, project throughput and reduced completion times.

-Direct contribution to 40% revenue growth, ranking club second best-selling in the region. Through effective sales strategies and customer engagement.-Collaborated with cross-functional teams to enhance sales processes and member experience, leading to increased customer retention and internal sales increase by 35%.-Led marketing initiatives and achieved KPIs through data-driven strategies, which increased revenue by 20% through targeted marketing campaigns and strategic decision-making based on data analysis.-Built and maintained corporate memberships, leveraging strong interpersonal skills to drive growth.

-Assisted in migrating over 700 users, including VIPs, to Office 365 for improved productivity, delivering effective IT support. Enhancing employee productivity and efficiency, led to cost savings and improved operational effectiveness-Led successful migration to new infrastructure, ensuring seamless operations across multiple sites.

-Generated sales through effective calls and maintained client relationships for up-selling and cross-selling.

-Led B2B sales, conducted workshops, nurtured VIP client relationships, and built a successful sales team.

-Established customer rapport, implemented upselling strategies, managed cash handling, and trained new staff.