Nicholas Ramdhan Email & Phone Number

Bronx, New York, United States

• Supported teachers in daily classroom activities, including lesson preparation, classroom management, and student engagement.• Monitored students during non-instructional times, such as lunch, recess, and transitions, ensuring a safe and orderly environment.• Assisted with administrative tasks such as photocopying, filing, and distributing educational materials to maintain efficient school operations. • Provided individualized support to students needing extra help with assignments, fostering a positive and inclusive learning environment.• Collaborated with school staff to monitor common areas, uphold school policies, and contribute to a safe school community.• Facilitated communication between teachers, students, and parents, aiding in the coordination of school events and the dissemination of important information.

New York, New York, United States

• Provides direct care to those with intellectual and developmental disabilities.• Performs personal care tasks, including assistance with basic personal hygiene and grooming, feeding, and ambulation, medical monitoring, and health care related tasks.• Foster positive relationships between caretakers and individuals served.• Ensures client safety and maintaining a safe environment.• Reminds and assists clients with self-administration of medications (with proper training).• Encourage self-help activities.• Reports changes in client’s condition or family situation to administrators and supervisors.• Documents services provided.• Performs home management functions such as light housekeeping, laundry, bed making, and cleaning.• Plans meals, shopping for groceries, preparing and serving food/meals, feeding and clean-up.• Accompanies clients to scheduled appointments and transports clients or running errands for clients.• Assists with toileting, including bedpans, urinals, and commode chairs as necessary.• Medication Administration• Other duties as assigned

Bronx, New York, United States

New York, United States

- Imaging of new hire laptops and loaner laptops.- Conducting deployment services, which encompass desk-side support, desk set-up, phone provisioning, and quick-fix management.- Completing and supervising requests for materials and equipment.- Restocking and troubleshooting all IT equipment at site office (s). - Asset Imaging/Provisioning.- Asset Lifecycle Hardware issue assessment and minor troubleshooting.- Store room organization and planogram management. - Laptop collection and decommissioning.- Unloading and delivering shipments to stock rooms and local Help Desks.- Completing additional tasks/Projects assigned by Management. - Stocking/checking printers.- Asset management, inventory tracking & cycle counts- Extensive understanding of IT equipment, models, and accessories. Including experience with Windows, Mac, Android, and iOS systems.- Excellent Ticket management hygiene.- Understanding of managing service through data.- Responsive, efficient, and exhibits a high level of professionalism. - Extensive knowledge of warehouse safety and operation

Yonkers, New York, United States

- Process incoming and outgoing shipments (including pick-packs, backhauls, return-to-vendor merchandise, etc.)- Participate and direct in warehouse orientation and training activities to ensure competent associates are trained to properly service the customers; communicate any issues to upper management.- Contact customers regarding any edits/changes that would be made to their orders/reservations prior to them picking up their item (s).- Achieved the number 1 out of 25 ranking for 3 months for In-Store pickup and warehouse operations chain wide.

Yonkers, New York, United States

- Oversaw the company’s interactions with the public by implementing social media platforms’ content strategies and pushed promotional material to engage customer traffic.- Made sure each Social Media champion from each store sent pictures of promo items and specific departments showcasing each store’s uniqueness and the different amenities each location had to offer. - Monitored all content that was uploaded was accurate and current by having associates send in 3 pictures each month to make sure there was always up-to-date information and pictures of each location.

Yonkers, New York, United States

- Provided superior service assisting customers at the point of sale/checkout area. Achieved multiple standout letters of service from customers to our home office (corporate office) commending my service that was provided to said customers.- Supported store operations by maintaining loss prevention awareness, assisted in store office activities and helped prepare for physical inventory.

Bronx, New York, United States

- Assessed and overlooked day-to-day operations of an IT support department whilst single-handedly providing support to over 25 clients in a shared office space.- Responsible for setting up all hardware needed for each client to complete their tasks such as laptops, desktops, IP phones; etc.

Advanced Regents High School Diploma, High School/Secondary Diplomas And Certificates

Certificate Of Course Completion Awarded By Usaf (Maxwell Air Force Base), Cyber Security

At the academy, which was held virtually, I built skills in state-of-the-art computing and cybersecurity under the supervision.