Account Manager
CurrentDirect liaison for all FUSION clients.Facilitate projects for directly managed accounts in accordance with each clients SOW/SOP's.Create and maintain client SOP for each managed account Receive and confirm PO's from clients and initiate projects accordingly.Create and maintain FUSION inventory reports for clients with on going storage needs.Close incoming business deals from existing channels and opportunities through discovery calls, emails, and meetings with clients. Keeping clients informed and provide real-time updates on all projects that are being processed.Monitor project statuses to ensure quality at each step of project life cycle.Source products for resale to client within approved budgets for each project.Manage and process approved payments for Channel partners for product previously purchased for resale.Assist with any new business opportunities that arise from client requests.Manage Research&Development of new product customization.Maintain list of Damaged/replaced items and/or shipping charges incurred as a result of errors, omissions, accidents, factory defects, unfavorable testing results, etc.