Nicholas Reiss Email and Phone Number
Looking to obtain a rewarding career in which I can continue to enhance my knowledge on programming and data skills as well continue my education in business. at
@
Bottomline
Charlotte, NC, US
Nicholas Reiss's Location
Charlotte, North Carolina, United States, United States
Nicholas Reiss's Contact Details
Nicholas Reiss work email
- Valid
- Valid
Nicholas Reiss personal email
n/a
About Nicholas Reiss
Experienced in Customer Service, Data Entry, Office Admin, Vendor Management, Data Analysis, Purchasing, Payment Processor, Communication, and Account Management. Strong and dedicated professional always looking to learn, grow and deliver value by executing.
Nicholas Reiss's Current Company Details
Bottomline
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Looking to obtain a rewarding career in which I can continue to enhance my knowledge on programming and data skills as well continue my education in business.
Charlotte, NC, US
Nicholas Reiss Work Experience Details
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BottomlineCharlotte, Nc, Us
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Operational SpecialistBottomline Dec 2023 - PresentPortsmouth, Nh, UsDevelop a deep understanding of Paymode-X payment processing, funding methods, Client trends, and business needsPrioritize payment processing and Client delight within every assigned taskCollaborate with team members on innovation, process improvements, and problem solvingUtilize sense of urgency during critical processing to ensure payments are delivered on time, every timeAnalyze and assess Client payments and funding while providing succinct and clear communication internally and externally Perform additional ancillary tasks -
Claims AnalystTrunorth Global Mar 2023 - Nov 2023Huntersville, North Carolina, UsResponsible for accurate maintenance and documentation of internal claim files.Clearly communicate with Warranty Holders, Repair Facilities, Dealerships, etc to obtain required diagnostic information.Effectively maintain email/call tickets to follow-up for required information and process incoming diagnostics.Develop conclusions based on diagnostics provided and make adjudication recommendations to the supervisor.Deliver detailed adjudications, both verbally and in writing.Calmly attempt to resolve and de-escalate any issues.Escalate calls/claims to supervisor when necessary and appropriate. -
Customer Service RepresentativePaymentus Oct 2022 - Feb 2023Charlotte, North Carolina, UsProcess payments for our client's mutual customers (Inbound & Outbound).Assist customers by explaining procedures, answering questions, and providing relative information in a professional business manner.Take ownership of any customer complaints to resolve them in a timely manner and to the customers satisfactionWork collaboratively with Customer Service, Operations, Marketing, and Sales to improve client satisfaction.Take in about 100-120 calls per day -
Payment SpecialistAvidxchange, Inc. Dec 2020 - Jul 2022Charlotte, Nc, UsTimely processing of e-payments on behalf of our customers via phone call and/or the webSuccessfully met minimum quota of payments completed per month. I would have around 1,600 payments done for the month with an average of 70-80 payments processed daily.Assist vendor to ensure payment processed within SLA designated by client by phone or Email. Worked with Comdata, Salesforce, RingCenteral and WEX to process payments and check on the statues of themStrive to find more efficient ways to perform tasks, recommend process enhancements to improve business practicesDisplay a positive attitude and practice for their core values -
Account ManagerHiatus Sep 2017 - Dec 2020New York, Ny, UsBilling/Customer ServiceExplain products, services, and prices to customers we negotiate for and answer any questions Led a team of negotiators to hit savings, daily goals, and ensure their production was metRan an office of 12 people to maintain savings and leadership while keeping work flow upInteracted with premium customers to help with their account or cancel the account for them in Stripe. Dealt with customers Phone, TV , and Internet services while saving them the most amount of money possible so they could be financially stable Dial out about 40-50 calls a day -
Lead Generation SpecialistAdvantaclean Dec 2016 - May 2017Coppell, Tx, UsLead Generation SpecialistCold called contractors to produce leads for the franchise sales development teamDialed 100+ calls and produced 4-6 leads dailyTrained as a customer care specialist to assist the inbound teamTook the role of marketing director to help build Google links with the scholarship programCreated open marketing plans to help franchise owners connect with local businesses -
ServerBoardwalk Billys Raw Bar & Ribs Jul 2016 - Dec 2016 -
TelemarketerSpinnaker Resorts Sep 2015 - Mar 2016Hilton Head Island, South Carolina, UsCold call around 40-50 daily Insured the highest quality of respect on the phone with potential buyersTake ownership of any customer complaints to resolve them in a timely manner and to the customers satisfaction -
Catering AssistaintJason'S Deli Apr 2012 - Sep 2015Beaumont, Tx, UsSuccessfully multi-task to serve customers and provide an excellent customer service and dining experienceSupervise the catering department, interacting with kitchen and other service staff while delegating tasks as necessary to guarantee accurate production of customer ordersTake ownership of any customer complaints to resolve them in a timely manner and to the customers satisfaction -
CashierChick-Fil-A Corporate Mar 2011 - Feb 2012Atlanta, Ga, UsGreeted customers with a welcoming attitudeConsistently went above and beyond whatever role I was performing on a certain day to help other team members deliver an exceptional customer experience in a clean restaurantStayed in touch with restaurant needs to make sure all supplies were in stock and on hand as neededProvided excellent customer service to diners, taking accurate orders, delivering them with a smile and resolving any and all issues or problems with orders
Nicholas Reiss Skills
Customer Service
Catering
Customer Experience
Customer Satisfaction
Inventory Management
Microsoft Word
Microsoft Office
Nicholas Reiss Education Details
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Itt Technical Institute-Charlotte NorthNetwork And System Administration/Administrator
Frequently Asked Questions about Nicholas Reiss
What company does Nicholas Reiss work for?
Nicholas Reiss works for Bottomline
What is Nicholas Reiss's role at the current company?
Nicholas Reiss's current role is Looking to obtain a rewarding career in which I can continue to enhance my knowledge on programming and data skills as well continue my education in business..
What is Nicholas Reiss's email address?
Nicholas Reiss's email address is nr****@****nge.com
What schools did Nicholas Reiss attend?
Nicholas Reiss attended Itt Technical Institute-Charlotte North.
What are some of Nicholas Reiss's interests?
Nicholas Reiss has interest in Education, Environment, Science And Technology, Human Rights, Animal Welfare, Health.
What skills is Nicholas Reiss known for?
Nicholas Reiss has skills like Customer Service, Catering, Customer Experience, Customer Satisfaction, Inventory Management, Microsoft Word, Microsoft Office.
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