> Owner of Electronic Data Interchange (EDI 845) that supports the management of all Med-Surg National Branded Product portfolios> Drive and influence change of technical processes to proactively prevent recurrence of root cause issues that impact margin, pricing deficits, and GPO or IDN enterprise connection failures> Liaise with 25+ key medical & surgical suppliers to process requirements in a highly analytical environment> Maintain backlog and develop business cases to win prioritization of software feature updates> Provide mentoring, guidance, and insight to a group of roughly 45 Analysts & Senior Analysts globally> Strategically support functions across the enterprise including but not limited to AP, AR, Chargebacks, Contracts, and Pricing

Owned Enteral Devices product portfolio and managed the product life-cycle, create new & retrieve lost revenue, increase market share, and automate tasks for the business & its stakeholders. As a growing subject matter expert, I quickly began leading discussions with data to provide guidance & resolution to roughly 700 Acute & Post-Acute sales leaders instrumental to customer success and education, 2,500+ unique healthcare facilities, & various Vendors throughout North America.Own new and existing contracts to properly execute & capitalize on available stakeholder partnerships. Leverage existing contracts to improve financial stability & reconcile capital when able. Carry out contract initiation & implementation with SAP & Adobe products. Rapidly accelerate efforts of launched products.Projects always required working cross-functionally with Executives/ Senior Leaders in Sales, I.S., I.T., Finance, Legal, & Q.A., assigning tasks to these teams while closely monitoring for completion, partnering to bridge gaps in reports, reporting tools, and workflows all while gaining key interdepartmental skills to increase data and brand specific integrity across the business. Provide insight & guidance to Clinical staff including C-level executives, Dietitians, Directors of Nursing, LDNs, and Informatics Management to pragmatically solve complex Operational, Financial, and patient related tasks or issues. Challenges with data were spontaneous & historical in age due to a previous acquisition, translating to the margin and cost of errors to be much greater than anticipated, thus multiplying the level of difficulty to provide solutions. No matter the difficulty, I was the expert in providing stories with data which required excellent customer cadence, precise documentation skills, and an advanced skillset of conflict competencies.

> Evaluate and process structured customer and web traffic data> Survey, customer observation, & focus group based market research> Ensure data integrity throughout supply chain & ERP system> Attribution modeling to provide insight of campaign performance> Deep analysis of sales, trends, and client data from Uline.com> Query, evaluate, & organize large amounts of data to fit firm standards & provide actionable recommendations to management> Relentless focus toward operational excellence, process improvement and customer development