• Manages the FEMA Reimbursement process for the City. Received $1.62 million for COVID and $220,000 for the 2021 Winter Storm. • Provide updates and information to key leadership personnel by preparing correspondence and briefings as necessary to deliver comprehensive information for leadership decisions.• Responsible for budgetary requirements and forecasting to enhance emergency preparedness, with oversight and maintenance over inventory and equipment. • Establish protocols and standard operating procedures to document and track projects, map out process flows, define project scope, set deadlines, and budget allocation.• Built and strengthened relationships with area governments, departments, and agencies to manage effective planning and implementation of emergency response strategies.• Effectively communicate incident information to leadership, external stakeholders, and the public.• Hurricane Harvey: Coordinated City response and responded as part of the EOC Support Team to support DDC-Garland. • Conduct post-incident reviews and analyze data to identify opportunities for improvement and implement corrective measures.• Secured over $4.5 million in federal grants to improve emergency preparedness and response capabilities in the City of Plano, which led to the acquisition of new equipment and increased training for emergency responders. • Identify and evaluate potential risks and threats, while implementing technical solutions and process improvements aimed at safeguarding vital business functions.

• Ensured the 24/7 operational readiness of the Emergency Operations Center by inspecting equipment to determine operational and functional capabilities in emergency situations. • Assisted in the City’s 2014 response to the Ebola Outbreak.• Develop and execute scenario-based exercises and training programs to enhance jurisdictional preparedness.• Collaborated with departments on creating city specific plans and protocols- Entertainment District Emergency Response Plan, Extreme Temperature Plan, and Shelter Plan. • Managed all incident action planning for major city special events related to public safety: Suburbia Festival, Balloon Festival, Susan B Komen Race for the Cure, 4th of July• Kept informed of activities or changes that could affect the likelihood of emergencies, factors that could affect response efforts and details of plan implementation. • Led projects and analyzed data to identify opportunities for improvement. • Managed National Incident Management System (NIMS) program based on city and federal policies.

• Review and update annexes to the City Emergency Operations Plan, participate in public/community outreach events, management and activation of the City’s Outdoor Warning System.• Manage the Irving Community Emergency Response Team (CERT), supervision of intern staff, department website design and management. • Super Bowl XLV- Performed planning, scenarios, event action reports, implement EOC binders, severe winter weather issues, Video teleconference with local jurisdictions, assisted in activating and demobilizing the EOC.• Served as the emergency planning coordinator in providing planning support for emergency response activities. • Byron-Nelson PGA Golf Tournament- Activated the Mobile Command Post (EOC), developed the Situation reports due to F1 Tornado that affected the Golf Venue, compiled damage assessment reports for City Administration• Updated emergency preparedness plans and resource materials to comply with local, state and federal regulations.

• Manages volunteer database of 1200 Medical Reserve Corps volunteers.• Worked on Dallas County’s Public Health Response to Hurricane Ike, Hurricane Gustav, Crypto, and H1N1.• Coordinated the development, recruitment, management, training and exercise of Dallas County Medical Reserve Corps Volunteers to carry out all local SNS functions including POD Operations as well as shelter/clinic operations.• Assisted in identifying, assessing, and securing Point of Dispensing (POD) sites.• Developed training for support of my organizations’ health responses to all hazards, such as bioterrorism, technological radiological, chemical, environmental and natural disasters. • Assist in preparing daily situation reports, maintaining status of equipment and personnel deployed in public health emergencies. • Developed and delivered training to regional stakeholders, volunteers, law enforcement and municipalities regarding SNS/Emergency preparedness planning methodologies and issues