Heavy Modifications to MH60M Military Aircraft. Fluent in interpreting Mfg. blueprints and assembly drawings. Worked using Operation Routers, and JPS’s in order to comply with Mfg. Processes and tolerances. Worked on critical task projects with little to no supervision.

Answers incoming phone calls on behalf of the client; provides accurate and appropriate information to callers. Places outbound customer service or customer satisfaction calls, as required by client. Completes call guides; gathers and verifies required information. Attends telephone skills and program information training sessions; adheres to established levels of service. Adheres to established customer service and documentation standards within required time frames. Adheres to contact center scheduling, ensures telephone coverage during contact center hours of operation. Performs clerical or administrative duties as assigned.

Assembly of MH-60 military helicopters. Major sheet metal repairs and alterations. Fabrication of parts. Installation of Flight controls, torque certified. Cadmium Plating of Aircraft parts. Fluent in interpreting Mfg. blueprints and assembly drawings. Worked using Mfg. Operations sheets and “Solumina” interactive electronic Mfg. processes

Responsible for supervising store operations and providing quick and courteous service to all customers by determining their needs, and developing associates on product knowledge and selling skills. Schedule and prioritize work of associates, and ensure satisfactory completion of all tasks.

Monitored water lines and basins for breaches and anything that thwarted proper function. Routine checks to insure water purification and correct chemical balance.