Nicholas Rowan

Nicholas Rowan Email and Phone Number

Senior In-Home Associate @ AT&T
Jeffersonville, IN, US
Nicholas Rowan's Location
Jeffersonville, Indiana, United States, United States
Nicholas Rowan's Contact Details

Nicholas Rowan personal email

Nicholas Rowan phone numbers

About Nicholas Rowan

Throughout my career, I have learned to satisfy my customers, using sales techniques I have gleaned from different employment opportunities.My customer service skills are top-notch, after my employment with Apple, and I was a leading salesperson with Enjoy Technology. I found great success in sales by imparting my customer service skills via listening and hearing the customer’s needs and suggesting the best solution to fulfill those needs. Based on my skill-set I have been by nearly every employer, and I’ve won numerous sales competitions. I feel certain that I would be a valued asset to your organization.

Nicholas Rowan's Current Company Details
AT&T

At&T

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Senior In-Home Associate
Jeffersonville, IN, US
Nicholas Rowan Work Experience Details
  • At&T
    Senior In-Home Associate
    At&T
    Jeffersonville, In, Us
  • At&T
    Senior In-Home Associate
    At&T Jun 2024 - Present
    United States
  • Littlestar Aba Therapy
    Behavioral Health Technician
    Littlestar Aba Therapy Jan 2023 - May 2024
    United States
    As a single father of an autistic son, working with the patients at Little Star has been an educational and humbling experience. I’ve gained valuable experience working with my son, as well as a better understanding of human nature.
  • Enjoy Technology, Inc.
    Lead Expert
    Enjoy Technology, Inc. Jun 2021 - Aug 2022
    United States
    As a Lead Expert it was my responsibility to maintain a high level of performance and be an example for our experts. I would send out weekly evaluations of KPI’s and scheduled ride alongs to coach Experts on areas of opportunity. I was also involved in training new hires both locally, and out of state. This included orienting new hires in small groups all the way to onboarding a class of 500 over the holidays.
  • Enjoy Technology, Inc.
    Field Expert
    Enjoy Technology, Inc. Jan 2019 - Jun 2021
    Louisville, Kentucky Area
    As a Field Expert I had the opportunity to deliver a tailored mobile retail experience for the customers of Enjoy’s partners, such as AT&T and Sonos. This home delivery and set-up was the first of its kind, and it offered a high-end service, setting the standard for in-home shopping and services. I built trust with my clients, and suggested how to make the experience customized to their needs and wants.
  • Pnc
    Core Service Representative
    Pnc Apr 2018 - Sep 2018
    Clarksville, Indiana
    As a Core Service Representative it is my job to offer fast, friendly, and accurate service to PNC customers. I work closely with our customers and assist them with their Checking, Savings, and Online Banking needs. Time management, customer service, and computer skills are all of extreme importance on a day to day basis in this position. I maintained high quaility scores while striving to achieve goals for resolving calls on the first contact as, well as resolving them within a timely manner.
  • Waylons Feed And Firewater
    Server
    Waylons Feed And Firewater Aug 2017 - Jun 2018
    Louisville, Kentucky Area
    As a server, and to maximize my tips, I ensured that my guests received fast, accurate service. I made a point of customizing the experience for return customers as well.
  • Tony Boom Bozz Pizzeria
    Bartender
    Tony Boom Bozz Pizzeria Mar 2016 - Jul 2017
    Louisville, Kentucky
    It's my responsibility to find the right beer for your tastes. I provide my guests with quick and accurate service while providing an inviting and friendly atmosphere. This location closed and became a Waylon's Feed and Firewater.
  • Apple
    Ios T2 Senior Technical Advisor
    Apple Aug 2014 - Oct 2015
    Louisville, Kentucky
    I assisted iOS T1 technical advisors with any procedural, or technical questions. I assisted in training new advisors as a part of Apple’s mentor program, wherein I would provide feedback after monitoring calls of new and/or ineffectual employees. I was responsible for both monitoring the ineffectual/new employees, as well as providing new clients with assistance, and aiding other mentors via chat or other means. Further, created several training documents for our team that were then shared across the company.
  • Apple
    Ios T1 Technical Advisor
    Apple Aug 2013 - Aug 2014
    Home
    Customer service, troubleshooting, hardware service setup, training, how to guidance, enhance the customers overall experience with their product
  • Best Buy Mobile
    Sales Lead
    Best Buy Mobile May 2012 - Aug 2013
    Louisville, Kentucky Area
    As a sales lead at Best Buy Mobile, I was responsible for all activity during my shift. Sales and customer service were always a primary focus, and there was attention spent towards coaching employees in effective sales, and customer relations. I maintained open lines of communication, and a good rapport with employees to create a positive work environment. In addition, I preformed a number of back office tasks involving inventory, services, tracking, and store display.

Nicholas Rowan Skills

Multi Tasking Diligent Windows 7 Android Microsoft Office Motivation Creative Writing Mathematics Mac Os X Highly Personable Time Management Sales Team Leadership Professional Ethics Cash Handling Experience Os X Customer Retention Cashiering Phone Etiquette Retail Sales Telephone Skills Retail Customer Service Customer Experience Microsoft Word Inventory Management Management Data Entry Troubleshooting Store Management Blogging Cash Register Teamwork Customer Satisfaction Communication Social Media

Frequently Asked Questions about Nicholas Rowan

What company does Nicholas Rowan work for?

Nicholas Rowan works for At&t

What is Nicholas Rowan's role at the current company?

Nicholas Rowan's current role is Senior In-Home Associate.

What is Nicholas Rowan's email address?

Nicholas Rowan's email address is el****@****hoo.com

What is Nicholas Rowan's direct phone number?

Nicholas Rowan's direct phone number is +150231*****

What are some of Nicholas Rowan's interests?

Nicholas Rowan has interest in School, Writing, New Technology, Video Editing, Gaming, Social Networking.

What skills is Nicholas Rowan known for?

Nicholas Rowan has skills like Multi Tasking, Diligent, Windows 7, Android, Microsoft Office, Motivation, Creative Writing, Mathematics, Mac Os X, Highly Personable, Time Management, Sales.

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