Responsible for the day-to-day operations of the property. Including being responsible for showing and leasing apartments and for maximum occupancy, collections, physical appearance and resident relations. The Community Manager is responsible for training all site personnel, collecting and recording rent, updating rent roll, recording and completing work requests, handling residents’ questions and complaints, ensuring compliance with DMS policies and procedures. The community manager should also excel in establishing and maintaining visibility, professionalism and rapport. Section 42 tax credit and LITCH. Experience with YARDI and Fair Housing practices

Drive sales and profitability of the company by upholding the company standards and expectations by providing excellent customer service, minimizing shrink and effective schedule writing. Executed monthly floorsets per company visual merchandising standards and trained and developed the staff on product knowledge and company standards and expectations to be able to provide excellent customer service. Did all managerial paperwork including payroll, team development and sales expectations.

Trained and developed 3 store managers and 3 assistant managers by upholding the company standards and expectations. Maintained 0% inventory shrink by having effective merchandising and schedule writing. Exceeded company sales expectations by providing great customer service and a very knowledgeable and trained staff. Performed all payroll duties and made sure store was within company sales and payroll goals.

Drive sales and profitability of the company by upholding the company standards and expectations by providing excellent customer service, minimizing shrink and effective schedule writing. Did all managerial paperwork including payroll, team development and sales expectations. Executed monthly floorsets per company visual merchandising standards and trained and developed the staff on product knowledge and company standards and expectations to be able to provide excellent customer service.