Overlook the day-to-day operations of a $18 million dollar a year store (high volume) to include a staff of over 93 employees, 3 assistant managers and 2 key carriers. Making sure we are DTF (door to floor) as we receive our daily truck of 13 pallets, all merchandise on the sales floor and be ready for our next truck the following day. Customer service being top priority as our OSAT scores are 100% with guests and checkout lines run smooth and quickly. Making sure merchandise standards are in place and kept up with on a day-to-day basis while also making sure features are full.Daily verification of the deposits and auditing the safe to make sure we have the correct amount of funds available if needed. Conduct daily audits of depts to assure we are within company guidelines for asset protection and being operationally sound. Coaching, mentoring, and training daily along with balancing the culture pulse of the store. Conduct hiring and exit interviews to better ourselves as a diverse organization.

Responsible for store operations, sales, recruiting talent, coaching and training along with exceptional customer service. When I started with Petco the store was running at $34k a week. We are currently over $83k a week which all had to do with recruiting and hiring the right talent and instilling a sense of urgency and accuracy. We have received numerous elite achiever rewards each quarter and we before I left we were #2 in the entire company.

Computer MaintenanceNetwork SolutionsVoice over internet protocolsServer maintenanceHardware and software assistanceSecurity surveillanceRemote desktop assistanceSpecialize in networking, cabling, terminating, reconstructing a network to a reliable standard and operational.

Responsible for the day to day operations of a retail store including loss preventions, customer service, and above all training. Finishline's expectations of high sales goals, we were able to achieve them and make the store highly profitable.

Responsible for managing the day to day operations of the retail store including loss prevention, counting and depositing over $40,000 daily, making sure customer service is top priority, take shipments and do orders for the kitchen and store product, figure out our losses within the kitchen using production charts and waste sheets etc. Creating an effective work schedule for the kitchen and store personnel to properly be staffed for proper customer service and staying within the allotted hours for both sections of the store. P&L etc.

Responsible for managing the day to day operations and personnel of the retail store. Drive top line sales by training employees how to sell off the wall, on product knowledge and customer service. Responsibilities include recruiting, staffing, developing, training, coaching and supervising employees as well as managing daily operations within budgeted goals and expectations. Maintain proper inventory controls, facilitate inventory transactions. Fill open to hire positions by recruiting and hiring new employees.