Nicholas Savini Email & Phone Number

New York, New York, US

• Designing and leading migration from Vault to AWS Secrets Manager which will result in over $700,000 annual savings in software cost.
• Imposed restrictions on TTLs for Vault leases, leading to a 96% reduction in active leases and allowing for right-sized resources and improved reliability.
• Shifted internal processes from using Ansible to using Ansible Core, reducing runtime by over 85%.

New York, New York, US

• Refactored and containerized Jenkins Pipelines that deploy AWS IAM-related Terraform, cutting down deploy times by over 75%, and increasing success rates by over 25%.
• Created a process for monitoring IAM role size and created documentation to allow end-users a way to proactively understand total policy sizes.
• Rewrote documentation for saml2aws onboarding processes, reducing unnecessary support load from Windows users and removing the need for an onboarding bootcamp.

New York, New York, US

• Re-designed process for license management in Salesforce to allow license reconciliation process to be carried out more efficiently, and put more power in the hands of Account Managers for managing it.
• Improved processes around month end finance order validation to reduce support load for multiple teams by 50% each month.

New York, New York, US

• Integrated the sales process for an acquired company (Protocol First) into our own Salesforce instance to allow for cross-organizational sales processes between existing parts of the company and the new department.
• Refactored process for setting Billing and Revenue Dates in Salesforce to allow for a scalable, admin friendly process, while also maintaining consistent data integrity for information sent to Netsuite.

New York, New York, US

• Built out a system for Product Delivery tracking that allows users to manage product go-live information used for Billing and Revenue Recognition in Netsuite.
• Used Apex and Customer Metadata to create Aging Cases process to notify support representatives when cases have been sitting untouched for too long to reduce customer response times.
• Worked with third-party consultants to migrate the existing sales process from vanilla Sales Cloud to Salesforce CPQ.

New York, NY, US

• Created scalable automation to generate renewal Opportunities in Apex and provide improved pipeline forecasting
• Combined multiple Apex classes for generating custom Agreements into a single class utilizing Custom Metadata to allow Admins to easily enable validations per Record Type
• Built Primary Quote process that allows Sellers to present multiple options to clients without interfering with the existing sales process

New York, NY, US

• Implemented Strategic Alliance workflow into the Salesforce Q2C process, enabling stakeholders to measure the success of referral relationships.
• Overhauled demand generation within Salesforce to provide better insight into how Leads develop throughout the Q2C process
• Refactored significant portions of existing code to be more performant and reduced number of system errors by 25%

Hauppauge, New York, US

• Redesigned Salesforce sales processes to improve data quality and provide more accurate reporting for stakeholders
• Designed and Developed processes for utilizing Salesforce data in the Domo to enable advanced reporting on deal life cycles.
• Collaborated with members of the Marketing and IT departments on the deployment of New VoiceMedia, resulting in improved dialing efficiency, reducing call downtimes to between 5% and 10%.
• Redesigned existing automations within Salesforce to be more performant, and provide a better user experience by saving up to 20 seconds on page load time.

Hauppauge, New York, US

• Built a sales rotation web app using PHP and MySQL for the daily distribution of leads, saving the Operations department 5 hours each week, and improving communications across Sales and Operations.
• Created an automated process for the bulk conversion of images to PDFs, increasing the number of daily submitted deals.
• Automated the generation of PDF applications for individual sales reps using Adobe and Python

• Redesigned and maintained SQL scripts to regularly update inventory figures on Google AdWords, cutting daily costs in half, while maintaining average sales.
• Automated the addition of new products to the POS database with SQL scripts and Batch files
• Redesigned portions of the website to provide an improved user experience.

Bachelor Of Science (Bs), Music Theory And Composition

Full Stack Web Developer Nanodegree Program