Nicholas Schmidtke Email and Phone Number

• Analyzed trade-in intake data and helped find profitable recovery channels both internal and via 3rd party partners to maximize profit.• Collaborated closely with category partners to identify and capitalize on areas of opportunity, contributing to strategic planning and budget modeling to drive business growth initiatives.• Demonstrated proficiency in utilizing Microsoft Office suite, particularly Excel and PowerPoint, along with competency in data systems such as PowerBI, to create spreadsheets, presentations, and extract valuable insights for informed decision-making.• Analyzed financial data and forecast performance to adjust our trade in values to assure we were performing at acceptable recovery rates to continue to generate a positive margin.

• Partnering directly with vendors in the Digital Imaging and Printing space to optimize their assortments on Bestbuy.com. • Collaborating with cross functional partners ranging from Marketing, Digital Content Team, to Category Sales Enablement • Worked directly in alignment with sales and promotions to assure visibility on the Best Buy site as well as monitoring performance through programs such as Adobe Analytics and Content Square. • Responsible for managing projects end-to-end with vendor partners as well as proving success through tangible metrics and data.• Contributed to sales growth through improving product pages on Bestbuy.com to help drive attach and increase sale margin.

• Works directly with two vendors in the PC Gaming space to help support and merchandise their assortments on BestBuy.com.• Full Content Optimization ranging from uploading images, videos, rich content, and updating specs on the vendors behalf.• Sent out weekly and monthly vendor sku performance reports that would help highlight their revenue week over week as well as how their KPI’s compare to their categories as a whole.• Cross Collaborated with multiple partners ranging from EPM Ops to Category teams to provide support for business goals and any backfill initiatives. • Continuously QA content to assure it meets our Best Buy Data Standards as well as adhering to all ADA requirements.

• Setup Items with collaboration of the Merchant teams to get SKU numbers so vendor partners can add content on the Best Buy Site• Front-to-back SKU setup, including QA, coordinating with vendors, and PDM calibration and troubleshooting to assure Data Standards are met.• Continuous PDM process management, including promoting the training and enhancement processes from virtually ground up.• Ensure end-to-end vendor satisfaction, including Vendor Support, and troubleshooting related to Printers & Ink, PC Components, Laptop Accessories, and coupons• Worked daily with multiple systems to achieve business goals (PCM, PDM, Qlikview, and Jira)• Actioned multiple reports daily to correct content errors to help improve the shopping experience on .com

- Coordinated projects and services with businesses that purchase from the Best buy direct division. - Worked with 3rd party teams and alternative resources to complete projects when necessary. - Sourced jobs to techs with the needed skill set to fulfill the scope of work of a project. - Built out processes for large scale roll outs to increase efficiencies.

• Assist customers by selling the complete solution to generate revenue for Best Buy through the phone while maintaining a positive margin. • Demonstrates the ability to help customers over the phone or chat interface and assisted in the launch of Blue Assist. • Work with vendors to gain and maintain product knowledge on new merchandise which increases selling ability. • Provide feedback forms to the .com team to improve Best Buy’s web page and fix errors as applicable. • Deliver a positive experience for customers to help increase their brand loyalty to Best Buy and assuring their future spend.