Nicholas Schroer Email and Phone Number

• Interact directly with customers to fulfill needs.• Coordinate orders with Co-workers.• Processed different payment methods for customers.• Adjust customer orders as needed.

• Accessed co-workers’ computers via remote access to remove programs.• Transferred user preferences from desktop computers via USB drive.• Collaborated with a team of 2 to install software and set up a new printer.• Serviced printers in need of new parts by exchanging toner based on co-worker’s request.• Exchanged desktop computer with upgraded model.• Responded to co-worker’s request for password reset.• Analyzed VPN timeout issues and developed solution.• Upgraded software by installing programs on co-workers’ computers.