Run the deli in both a management role as well as a cook role, in charge of food prep, catering, daily operations, cashier, some maintenance, open/closing duties, food/vendor ordering, scheduling and more.

Assistant GM, Open/Closing duties, accepting food orders, staffing, teaching new hires, quality control, etc.

• Handle customer sales from beginning to end (email and phone).• Process customer purchase orders and help with any questions.• Send invoices and proofs to clients for approval, work with clients on making changes to their orders, etc.• Process payments, invoices, send receipts and tracking info on orders.• Assist clients with order process, as well as recommending and locating products that meet customer specifications.• Service online chat system, consulting customers on our products, as well as answering phone calls assisting clients with general questions.• Sort mail and ensure shipments are sent to clients with enough time to meet their in-hands date.• Provide quotes and shipping info to potential clients.• Mail merge marketing and maintaining follow up lists, as well as analysis of potential clients using Microsoft Office.

Manage employees and daily operation of the Rusty Taco food truck. Responsibilities include:Customer service, operation of mobile food service, scheduling, booking events, ordering food, and truck mainteneance. Normally responsible for 3-4 employees per shift, handling register duties, food prep, service, as well as analysis of profit by location, weather, and other trends.Booking catering events and food truck events, and staff scheduling for both. Oversight of food prep and ensured food was prepared properly according to company procedure and MN health code. Responsible for sales as well as follow ups with previous clients. Marketing our services to potential clients, company managers, etc. through several different mediums including email, social media, business to business, signage, and word of mouth.

Saute, Salads, Sandwiches, and Point-of-Sale. I prepared food from scratch in a state-of-the-art kitchen. Provided customers with information on our food options (gluten-free, paleo, organic, and GMO-free), as well as wine and beer pairing recommendations. Displayed exceptional communication skills and general product knowledge, as well as an amicable attitude on a daily basis.

Guided employees to achieving high business standards while operating a full-service restaurant.• Managed kitchen employees and gave instruction on proper business procedures.• Created new promotions and menu ideas to better serve our target market.• Experienced with opening and closing procedures.

Assembled books operating a hydraulic collator machine• operated die-cutting machine• ensured proper placement of pages in collator• packaged books/planners for shipments