Service Delivery Manager
Current
Jun 2024 - Present
AeroLeads people directory · profile
Nicholas Millar Email & Phone Number
Service Delivery Manager
at
Greenpoint Computer Services Ltd
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Service Delivery Manager
Location
Farnborough, England, United Kingdom
Company size
Who is Nicholas Millar? Overview
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Quick answer
Nicholas Millar is listed as Service Delivery Manager at Greenpoint Computer Services Ltd, a with 11 employees, based in Farnborough, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Nicholas Millar.
Nicholas Millar previously worked as Customer Service Manager at Advanced and Customer Service Manager at Roc Technologies. Nicholas Millar holds Computer Science from University Of Essex.
Company email context
Email format at Greenpoint Computer Services Ltd
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Greenpoint Computer Services Ltd
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Profile bio
About Nicholas Millar
Highly skilled and customer-focused IT professional with a proven track record in customer service management, problem management, and IT support. Strong expertise in identifying opportunities for service improvement, resolving technical issues, and implementing process enhancements. Adept at coordinating with internal teams and third-party vendors to ensure efficient service delivery. Excellent communication and interpersonal skills with a passion for delivering exceptional customer experiences.
Current workplace
Nicholas Millar's current company
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Greenpoint Computer Services Ltd
11 roles
Nicholas Millar work experience
A career timeline built from the work history available for this profile.
Customer Service Manager
Responsible for managing first- and second-line technical support for all IT applications and services across sites, including end-user computing.
May 2022 - May 2024
Customer Service Manager
Responsible for managing first- and second-line technical support for all IT applications and services across sites, including end-user computing.
Aug 2021 - May 2022
Problem Manager
Acted as the central point of contact for problem management, coordinating, analysing, and liaising across internal teams and 3rd party vendors to minimise the risk of service degradation.
Aug 2019 - Aug 2021
Senior It Support Engineer
Esteem - It Managed Services
Provided support in managing and resolving customers’ technical issues, while taking a proactive stance in improving managed services.
May 2015 - Aug 2019
It Support Technician
Snow + Rock
Providing advice, support and practical assistance to system users via the IT service desk telephone system and remote support software tools. Logging and processing support issues via telephone or email whilst ensuring a high level of customer service.
May 2012 - Apr 2015
Web Team Operator
Preparation of text and graphic content for the company’s three brands (Snow and Rock, Cycle Surgery, Runners Need). Occasional duties include customer returns and updating of product information to enable products to appear on the Amazon Storefront.
Mar 2012 - May 2012
Intranet Manager
Government Office For The South East
Providing advice, support and practical assistance to system users. Logging and processing support issues via telephone or email whist ensuring a high level of customer service.Managing all aspects of the GOSE intranet, including a recent redesign to create a more accessible portal for staff to access training opportunities. As part of the Communications Team, this role also included the design and production of printed literature and an editorial role for the in-house e-zine.
Oct 2010 - Apr 2011
Policy Support Officer
Government Office For The South East
Management of Children's Fund, Local Network Fund and Community Champions Fund, including finance, administration and provision of telephone / face-to-face support for Local Authorities and Programme Managers of projects being funded by the schemes. Carrying out daily administrative tasks and acting as PA for the four Children's Services Advisers.
Oct 2004 - Oct 2010
Assistant Manager
One Stop Plc
Jan 2003 - Jan 2004
Network Administrator
Eibe Play Uk Ltd
Managing all aspects of the IT infrastructure, including provision of advice, support and practical assistance to system users both within the office and remotely. Providing advice, support and practical assistance to system users via the IT service desk telephone system and remote support software tools. Logging and processing support issues via telephone or email whilst ensuring a high level of customer service.
Jun 2001 - Dec 2002
Team & coworkers
Colleagues at Greenpoint Computer Services Ltd
Other employees you can reach at gpoint.co.uk. View company contacts for 11 employees →
KS
Karamveer Singh
Colleague at Greenpoint Computer Services LtdSaharanpur, Uttar Pradesh, India
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MS
Matthew Seaton
Colleague at Greenpoint Computer Services LtdWorthing, England, United Kingdom
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PR
Paul Rickman
Colleague at Greenpoint Computer Services LtdGreater Guildford Area, United Kingdom
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DC
Daniel Crisp
Colleague at Greenpoint Computer Services LtdFarnborough, England, United Kingdom
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CG
Cahael Grendell
Colleague at Greenpoint Computer Services LtdCamberley, England, United Kingdom
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KP
Karl Phillips
Colleague at Greenpoint Computer Services LtdLondon, England, United Kingdom
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BW
Benjamin Webb
Colleague at Greenpoint Computer Services LtdGreater Guildford Area, United Kingdom
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Karamveer Singh
Colleague at Greenpoint Computer Services LtdSaharanpur, Uttar Pradesh, India
View →
MS
Matthew Seaton
Colleague at Greenpoint Computer Services LtdWorthing, England, United Kingdom
View →
PR
Paul Rickman
Colleague at Greenpoint Computer Services LtdGreater Guildford Area, United Kingdom
View →
DC
Daniel Crisp
Colleague at Greenpoint Computer Services LtdFarnborough, England, United Kingdom
View →
CG
Cahael Grendell
Colleague at Greenpoint Computer Services LtdCamberley, England, United Kingdom
View →
KP
Karl Phillips
Colleague at Greenpoint Computer Services LtdLondon, England, United Kingdom
View →
BW
Benjamin Webb
Colleague at Greenpoint Computer Services LtdGreater Guildford Area, United Kingdom
View →
3 education records
Nicholas Millar education
Computer Science
A Level, Computing, Mathematics
Farnham 6Th Form College
Gcse, English Literature, English Language, Mathematics, History, Drama, French, Science
Ash Manor School
FAQ
Frequently asked questions about Nicholas Millar
Quick answers generated from the profile data available on this page.
What company does Nicholas Millar work for?
Nicholas Millar works for Greenpoint Computer Services Ltd.
What is Nicholas Millar's role at Greenpoint Computer Services Ltd?
Nicholas Millar is listed as Service Delivery Manager at Greenpoint Computer Services Ltd.
Where is Nicholas Millar based?
Nicholas Millar is based in Farnborough, England, United Kingdom while working with Greenpoint Computer Services Ltd.
What companies has Nicholas Millar worked for?
Nicholas Millar has worked for Greenpoint Computer Services Ltd, Advanced, Roc Technologies, Esteem - It Managed Services, and Snow + Rock.
Who are Nicholas Millar's colleagues at Greenpoint Computer Services Ltd?
Nicholas Millar's colleagues at Greenpoint Computer Services Ltd include Karamveer Singh, Matthew Seaton, Paul Rickman, Daniel Crisp, and Cahael Grendell.
How can I contact Nicholas Millar?
You can use AeroLeads to view verified contact signals for Nicholas Millar at Greenpoint Computer Services Ltd, including work email, phone, and LinkedIn data when available.
What schools did Nicholas Millar attend?
Nicholas Millar holds Computer Science from University Of Essex.
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