Review items where Target is the importer of record. A thorough review of each imported item is done to determine how the item is classified and duty assessed. Must also determine if any Partner Government Agency declarations are required, or if any anti-dumping or countervailing duties apply. Work directly with Inventory Analysts and business partners to ensure compliance, and that items are being approved in a timely manner to ensure purchase orders can be written.• Created a Rejection Report for all of Global Trade Operations (GTO). Analyze and collect all GTOs rejections of items submitted by our business partners. Rejections vary widely from contradicting information to needing more information concerning the product. Every month I send each individual Customs Commodity Specialist their rejection data. We use this data to hold our business partners accountable, refine our commodity type questionnaires, improve our data intake, and drive down item set up and approval times. • Collaborated with an Inventory Operation Analyst to create a process and teaching guide for the Inventory Analysts. Custom Commodity Specialist work directly with Inventory Analyst and there was a need to teach Inventory Analyst about the Custom Commodity Specialist role, and how item approval is accomplished. This allowed Inventory Analyst to understand why some items need to be reapproved, and if they need to work with our business partners. This increased productivity and compliance between both teams and our business partners.• Created a Footwear PowerPoint to share with our business partners. Footwear is one the more complicated items classified in soft lines. I created a PowerPoint to share with the Inventory Analyst and or business partners explaining how Footwear is classified. It is now published on Partners Online.

Clear Target’s import shipments with Customs and Border Protection (CBP) and Other Government Agencies (OGA). Analyze import documentation to ensure shipments have accurate information that is in compliance with Target’s standards, CBP, and OGA. Resolve all issues preventing Customs clearance by partnering with Target Team Members (TM) and appropriate business partners. • Created new methods and documentation for onboarding new TM. The new method has a more efficient method of teaching new TM, and allows the TM to learn at a pace that reflects the TM understanding of the material.• Collaborated with merchants, vendors, and compliance to create a procedure of clearing gazebos with dutiable pallets with CBP. This project was a success, and is now a method that any Sr. Customs Entry Specialist (CES) can perform. • Trainer and Captain for new system roll out of GTKonnect. Presented training to all Global Trade Brokerage and alumni of the new system. Assisted as a super user after the roll out to help with more training and issues that arose. Received the “Global Trade Services Director’s Award” for all my accomplishments for the system roll out. • Successfully trained multiple new TM, and they are now a productive member of the team. Also, have assisted in training the trainer multiple times with suggestions and strategies. Updated alumni during peak season to new methods and procedures to help with high import volumes. • Developed and gave presentations to the Global Trade Brokerage team on Sets and Quantities and the Classification Checker. • Partnered and created a new method of communication between the CES and business partners. The project created efficiencies and consistent communication.

Managed all inbound operations for several Distribution Centers (DC) across the country. Kept constant communication between the carriers and the DC. Accountable for on-time delivery of correct product to correct location as specified by purchase orders.• Developed a better way of communicating "hot" purchase orders to Scheduling, Demand Planning, Distribution Operations, and the DC. Recipient of “Now that’s a Great Idea” award for the new procedure and it was implemented throughout Best Buy. • Built and maintained a positive working relationships with DCs as their main contact for all issues pertaining to inbound procedures. Improved inbound and labor procedures and our relationship with vendors and carriers.• Improved the scheduling website by creating a FAQ section, and by partnering with supply chain group members to clarify Best Buy’s Routing and Shipping Guide on the website. • Consistently achieved a 98.8% schedule accuracy while never exceeding the DC’s labor capacities.

While still a Supply Chain Associate, I became a Trainer. I trained Best Buy’s new systems on several deployments to different DCs. Trained DC and Customer Service Associates in a series of conversions to new inventory and delivery systems. This included Order Management Systems (OMS), Field Management Systems (FMS), Red Prairie Digital Logistics, and Click. • As OMS/FMS Champion traveled to Seattle, Chicago, Perth Amboy, and Dallas DCs to assist with successful conversions• As Red Prairie expert traveled to Perth Amboy and Livermore DCs to assist in transition.• Designed, developed, and implemented new methods for receiving and stocking with Red Prairie that have been rolled out company-wide.

Compiled and researched commercial sales data and inventory for sales representatives and area managers. Acted as a liaison between sales force, customers, and suppliers to resolve order issues. • Collaborated with Best Buy for Business Inventory team to give sales representatives tools and inventory to ensure Best Buy customers have the best experience possible.• Created a procedure to reduce shipping costs by sending return product to Best Buy DCs within the region of the country where the product is located.

Interfaced with internal and external customers to ensure accurate and timely home delivery of high-end electronics and appliances. Processed and audited order fulfillment documents and inventory with a 99% accuracy.• Implemented new procedures using Red Prairie Digital Logistics that were adopted company-wide. The Twin Cities DC was used as the testing site for the new system. I worked directly with the developers to give ideas on best practices. • Partnered with Home Delivery team to improve the customers overall experience by preparing appliances and televisions for delivery.