Engage in survey development including writing, editing, and programming of surveysPerform quantitative analysis and interpret resultsDevelop PowerPoint presentations from reports created in Excel and programmed crosstabsDistribute interim and final reports to clients Collaborate with vendors to maximize participation in online studies Assist Field Department as needed with focus groups, database maintenance, coding, etc.

Utilize ticketing system to pull data for reporting purposesDevelop reports for 4 external customers Analyze and showcase data receivedPresent information on customer callsDocument process of creating reports

Managed 10 automotive aftermarket categories totaling $45 million dollars in annual salesDeveloped pricing strategies to achieve corporate revenue and profitability goalsGathered and analyzed relevant product, market and competitive intelligence information, and developed effective strategies for company stakeholders

Prepared and merged acquisition accounts and accounts receivable dataBuilt and converted AR aging and other special reports as needed

Worked with National Account management, JV management and divisional management on AR issuesReconciled National Accounts as needed

Processed and reconciled stock transfer requests

Created daily and weekly reports

Developed procedure manual for Adjustments DepartmentBalanced cash advance tickets from TCF branches with dairly reports from corporate headquarters

Loaded and distributed orders through Eschelon's centralized Service Delivery DeskGenerated daily provisioning reports

Designed and developed customer sales contract systemCompiled and created product specs and customer contact databaseCompiled monthly broker reports for food services division

Performed statistical studies (zip modeling, retail match back)Performed data analysis and interpreted resultsPresented results through documentation and verbal reporting

Engaged in survey developmentProgrammed statistical software for data entryConducted analysis to establish conclusions and recommendations Coordinated focus group preparationWrote summary reports of focus group proceedings