Nicholas Sherren Email & Phone Number

Roseland, New Jersey, Us

Manage the compliance program for the Professional Employer Organization (PEO) line of business including leading, planning, and executing program level responses to address legislative and regulatory changes in the payroll, tax, and human resources (HR) spaces including SECURE 2.0 retirement plan updates, state paid family and medical leave (PFML) changes, and the Fair Labor Standards Act (FLSA).Provide expert knowledge in California HR and payroll compliance including building and managing the launch of system updates to help solve for the rate of pay calculations sick pay and missed meal premiums. Developing the California wage statement compliance program through partnerships with product development, legal, implementation, and service teams to ensure systems and teams are able to meet all state requirements.Developed tools to enhance client compliance with California Paid Sick Leave (PSL) and Supplemental Paid Sick Leave (SPSL) in response to CA Senate Bill 114.Partnered with product teams for the development of enterprise compliance software and tools on an internal Salesforce based platform.Collaborated with client service, marketing, and legal departments to create and distribute client communications to address compliance findings, legal update notifications, resolution plans, and self-help guidelines.

San Francisco, California, Us

Conducted investigations using bank records, transaction monitoring and review, open source intelligence, consumer reports (LexisNexis), employee interviews, and more in order to determine if customer transaction activity is suspicious in natureManaged an active case queue in order to meet regularly requirements for timely submission of suspicious transaction activity based on regulatory requirementsConducted full life cycle initial and ongoing investigations of unusual transaction activity including reviewing initial referrals and alerts, conducting transaction and background investigations, and filing Suspicious Activity Reports (SARs) in order to meet regulatory requirements under the Bank Secrecy Act (BSA)Experienced and knowledgeable in BSA requirements and anti-money laundering (AML) program requirements including Customer Identification Program (CIP), Know Your Customer (KYC), transaction monitoring, alert monitoring, continuing investigation, sanctions, Currency Transaction Report (CTR), Unusual Activity Report (UAR) requirements, and moreDeveloped knowledge and experience in AML, fraud, and financial crimes fields through continued professional education including conferences and industry training programs offered through organizations such as the Association of Certified Financial Crimes Specialists (ACFCS) and Practicing Law Institute (PLI)Reacted to emerging high risk fraud and money laundering schemes involving the COVID-19 pandemic and shared observations, research, and guidance with peers to develop team knowledge and identification techniques Developed job aids that improved team report accuracy and reduced the number of investigations returned for significant errors

Orlando, Florida, Us

Developed action plans based on organizational metrics which resulted in a decrease in operational downtime by 30%, an increase in customer satisfaction scores for 9 consecutive months in 2018, and the elimination of employee injuries in Q4 2018Investigated operational faults, failures, and mistakes to determine root cause which included identifying failures in design, engineering, maintenance, training gaps, and processes then determined corrective actions to resolve issuesPartnered across organizations with technical teams, engineering teams, legal, independent risk management, and front-line business partners to develop solutions to high risk safety concerns and directed the follow up including regular status updates, communicating progress with executive leaders, and conducting issue closure inspections Championed process improvement ideologies by evaluating and updating processes, creating tools and training aids, and retraining employees which produced improved evacuation timelines for 2 marquee attractions and enhanced safety protocols involving Lock Out Tag Out (LOTO) procedures at 4 attractionsCollaborated with senior leadership to design and develop annual strategic business plans for the Operational Safety department including developing data visualizations, presentation materials, and presenting to executive leadershipLed the enhancement of the front-line self-assessment review and the development of the department’s safety self-audit program to evaluate employee behaviors while operating large scale, multi-million dollar theme park attractions through the use of in-person observers, surveillance monitoring, and employee interviewing Applied historical safety infraction data to develop predictive analytics for guest safety in order to reduce the frequency and severity of injuries and near-miss events

Arlington, Virginia, Us

Led the new team member reception and integration unit which facilitated orientation, compliance training, equipment distribution, and hand-off of all new arrivalTrained groups of 5 to 80 team members in technical and soft skills, including sexual harassment prevention, suicide prevention, expense report processes, and personnel trackingUpdated records retention, correction, and destruction program in order to maintain compliance with National Security Agency (NSA) standards for the handling of Personal Identifiable Information (PII) as well as classified information Managed projects for an organization of approximately 700 persons including tracking tasks, changes, and assignments which included, informing stakeholders of project status, managing resources, and scheduling follow upCommunicated between operational and executive leadership during the testing and execution of new processes which resulted in a passing score for the rapid combat deployment of a 1,500-person airborne infantry unit

Seattle, Washington, Us

• Planned, led, and executed bi-monthly visual updates in order to maintain compliance with visual brand standards• Maintained compliance with visual brand standards for a retail and restaurant space• Reduced loss prevention risk by creating obstruction-free sight lines throughout the store

Columbus, Oh, Us

• Trained sales staff to support relationship building and sales initiatives• Conducted initial phone screening of applicants to determine employment eligibility and qualification level• Audited associate employees' hours to ensure accuracy of time sheets and reduce overtime costs• Supervised a team of up to 12 employees in order to drive store sales and meet performance goals• Coordinated annual store inventory audits with vendors• Developed and maintained client relationships in order to drive store sales• Communicated with customers, in person and over the phone, in order to meet client needs

Master Of Science - Ms, Business Intelligence

Bachelor Of Arts (B.A.), Political Science And Government