Nicholas Shields Email & Phone Number

Seattle, Wa, Us

As an IT Support Engineer I. My duties consist of monitoring network devices for connectivity, help troubleshoot questions or concerns using a helpdesk ticketing system, review guidelines and SOPs that help with troubleshooting situations. Travel to multiple amazon sites and building locations to provide technical help and training. Use all kinds of Linux to window base programs to monitor network devices and or configure devices on the network. Travel to many different locations to provide IT support for new and currently under construction Amazon buildings.

Arlington, Virginia, Us

Graduated from Fort Jackson, South Carolina for Basic Combat Training (BCT), and Fort Lee, Virginia for Unit Supply Specialist.Have attended the following courses: Basic Leadership Course (BLC), Air Assault, Combat Life Saver (CLS).Currently serving as an E-6/Staff Sergeant with the 196th MEB, working in the S3 Shop as the COMM SEC manager.Served as an E-5/Sergeant with the 196th MEB, working in the S6 shop as an IT Specialist NCO.Deployed with the 153rd EN BN (2016-2017) under the command of the 176th Brigade, working in the S4 shop as a supply clerk and providing logistical and maintenance needs to troops in Operation Inherit Resolve (OIR). Served a year as a cadre member for the Recruit Sustainment Program (RSP), providing the basic knowledge and training requirements to help new recruits successfully pass BCT.

Sioux Falls, Sd, Us

Designed, implemented, troubleshooted, backed up, and documented the network using Cisco routers and switches and Ubiquity switches and access points.Tested desktops, laptops, servers, and networking equipment for functionality using a Linux base software.partake in shredding data to prevent data leaks and or spillage of personal info.Tear down old hardware and sorted out parts for recycling.

Bachelor Of Science - Bs, Network Engineering And Security

Associate'S Degree, Network And System Administration/Administrator

High School Diploma