Nicholas Skelton Email & Phone Number

United Kingdom

London, England, United Kingdom

London, England, United Kingdom

London, United Kingdom

Working together with the Operation Support Manager and Client Account Manager ensuring the smooth running of the business and resolving any problem that arises. Apart from being a senior member of our management team, my role also includes to aggregate, analyse and reconcile data, enabling me to provide regular reports to various departments of our.

London, United Kingdom

Responsible for a team of 10 Civil Enforcement Officers. I managed my team’s performance, ensuring any issue that arose was dealt with in a timely manner.- Managing all aspects of staff recruitment, training, probations, sickness, leave allocation, team meetings and Personal Development Plans - Hold Investigations and disciplinary hearings, ensuring all.

London, United Kingdom

As a senior Civil Enforcement Officer, I assisted my Supervisor in managing our team. As my Supervisor was working part time, I was given the responsibility to act up as a Supervisor 3 days a week.- Training new members of staff to our client’s standards, ensuring knowledge of TMA 2004.- Brief and Debrief staff, deploying them onto beats, chair team.

London, United Kingdom

Having no experience in this industry, I took the new opportunity hands on and made the most from it. I gained new skills in being able to manage confrontation, remain emotionally resilient, minimise distress in difficult situations and also improved my customer service skills. My responsibilities included:- Patrolling beats, reporting any sign or line.