Nicholas Smith Email and Phone Number
Nicholas Smith work email
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Nicholas Smith personal email
I am a dedicated, hardworking learning and leadership development professional who uses communication and collaboration skills to lead teams. My skills as a leader in learning and development, business operations, education and coaching are skills that are indispensable in developing people. I am able to think unconventionally, imagine new scenarios, and develop capacity in others to increase productivity. In other words, I am able to find better ways of doing things while enhancing the abilities of partners and co-workers.
Lululemon
View- Employees:
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Senior Manager, Learning + Leadership, Global Supply ChainLululemonGreenville, Sc, Us
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Senior Manager, Learning + Leadership, Global Supply ChainLululemon May 2024 - PresentVancouver, Bc, Ca -
Senior Manager, Learning + Leadership, Global FulfillmentLululemon Sep 2023 - PresentVancouver, Bc, Ca
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Manager, Learning + Leadership DevelopmentLululemon Jan 2021 - Sep 2023Vancouver, Bc, CaAs the learning & leadership development leader for lululemon's Global Fulfillment Network. I built out a three tiered team of learning professionals across North America and Australia. I assessed and identified the gaps need to create both leadership development and functional training programs across the employee’s life cycle, from on-boarding to continuous development for a 12,000 employee organization. Designed and delivered 12 off-site conference experiences for our Director+ population. Planned & developed leadership development + diversity and inclusion programs for the entire organization. Collaborated with cross-functional teams (HR, TA, Operations, IDEA, Health & Safety, Logistics etc.) as a senior team member to ensure the effective delivery of training & development programs to meet operational needs.
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Director Of Culture & Talent DevelopmentEarth Fare Jan 2020 - Sep 2020Asheville, North Carolina, UsAs the development leader of the Human Resources team, I assessed and identified development opportunities and training needs to determine priorities across the employee’s life cycle, from recruiting and on-boarding to promotions, for a 5,000 employee organization. Designed and developed two learning curriculum programs ranging across the entire leader lifespan. Led the administration of an LMS, including assigning, distributing, and tracking training activities. Planned & developed learning and leadership development programs for the entire organization. Collaborated with cross-functional teams (HR, Operations, Real Estate, Marketing, etc.) as a senior team member to ensure the effective delivery of training & development programs to meet operational needs. -
Training & Development ManagerAmazon Aug 2018 - Dec 2019Seattle, Wa, UsResponsible for the overall direction, coordination, and performance of the site and broader Amazon Network training team. Use adult learning principles and facilitation best practices to implement training and development programs for new hire training, continuous learning, and cross training classes for both the entire CS Site and across the Amazon CS Network. I also coordinate with cross functional teams (Recruiting, HR, Operations, Facilities, Capacity Planning, Instructional Design, etc.) to ensure the effective delivery of training to meet staffing and quality needs. In addition, I own reporting and communication of training performance and work to effectively communicate training performance, strategic plans, and risks to relevant stakeholders, including to senior leadership. Lastly, I translate Amazon leadership principles, values, and business priorities into operational training programs that motivate employees to deliver the right results. -
Customer Service ManagerAmazon Apr 2017 - Jul 2018Seattle, Wa, UsLead a team of 25-35 associates, ensuring high performance and delivery of excellent customer service. Supported by Coaching Leads and working closely with departments like Quality Assurance, Training, and Capacity Planning, to drive continuous improvements and ensure we always have the right amount of staff to deliver the amazing service our customers deserve and demand.
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Customer Service Assistant ManagerAmazon Sep 2016 - Apr 2017Seattle, Wa, UsLeading a team of 20-30 Customer Service associates of varying departments for Amazon.com. Coach and develop associates by analyzing metrics and developing coaching strategies for each associate to create the best customer experience possible. Collect data from customer contacts to escalate issues critical to the business. Drive process improvement projects derived from the voice of the associates.
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Minister Of Music & WorshipFirst Baptist Church Of Hurricane Sep 2014 - Jun 2016I had the privilege of leading the church in worship. My direction and vision included: Directing the choir, worship team including praise team, band, and media team, and leading the congregation in worship in all services. I also assist in creating media and artwork as well.
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Director Of Worship & Young AdultsFirst Baptist Church Elkins Apr 2013 - Sep 2014Elkins, Wv, Us -
Admission Counselor & Head Swim CoachDavis And Elkins College Jun 2012 - Feb 2014Elkins, Wv, Us -
Ap Government & History TeacherSpring Valley High School Aug 2008 - May 2012
Nicholas Smith Skills
Nicholas Smith Education Details
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Marshall UniversityEducation
Frequently Asked Questions about Nicholas Smith
What company does Nicholas Smith work for?
Nicholas Smith works for Lululemon
What is Nicholas Smith's role at the current company?
Nicholas Smith's current role is Senior Manager, Learning + Leadership, Global Supply Chain.
What is Nicholas Smith's email address?
Nicholas Smith's email address is ni****@****are.com
What schools did Nicholas Smith attend?
Nicholas Smith attended Marshall University.
What skills is Nicholas Smith known for?
Nicholas Smith has skills like Public Speaking, Teaching, Event Planning, Community Outreach, Higher Education, Leadership, Coaching, Social Media, Microsoft Office, Program Development, Microsoft Word, Fundraising.
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