Nicholas Smith Email & Phone Number

Caulfield East, Vic, Au

Bayswater, Vic, Au

Manufacturer of bespoke Garages, Carports, Sheds or Barns made of High-Quality Australian Steel.

General Manager of Illusion Australia Pty Ltd (incorporating Illusion Gas Log Fires, Ultimate Wood Heaters, Illusion R&D) presented an opportunity to lead and develop an iconic locally based manufacturer. Consolidation of operations has now lead to a sound foundation for future growth, product development and a competitive edge over imported products.The operations of the company include manufacturing (steel fabrication), warehouse and distribution, product service operations, retail operations, human resources, group business administration and research and development.During the current appointment, as General Manager of the independent entities, achievements include:• continual navigation of a Covid affected Manufacturing and Retail landscape - implementing strategies to enhance trading effectiveness;• increases in annual turnover : 2013 : +24.5%, 2014 : +36.7%, 2015 : +7.1%, 2018 : +1.8%, 2019 : +20.2", 2020 : +1.1%;• identification of significant overhead cost reduction strategies;• negotiation of lease/buy arrangement for new retail / manufacturing facility• Enhance and create relationships with international suppliers;• implemented Research and Development tax incentives and savings, • introduced government based employee training programmes,• reviewed all employment contracts and KPI initiatives Responsibilities include:General Management Tasks• Corporate restructure and group consolidation• Review and implement operational efficiencies• Development of business plans and budgets for sustained growth of each department• Oversee group P & L and asset management• Develop budget and target performance indicatorsSpecial Project Initiation• Restructure and appoint key management roles within the organisation• Lead and mentor key divisions within the organisation• Increase market share through diversification• Implement e-commerce trading platform• Expansion into new national territories• Review product development and diversification

General Manager of Illusion Australia Group of companies including Illusion Gas Log Fires, Ultimate Woodheaters, U-Bute International. Company profile consists: Ultimate and Illusion Fires• Manufacturing – Australian domestic manufacturing located at Dandenong South – 100% Australian Made – buy from the manufacturer direct.• Warehouse and Logistics – distribution centre based at Dandenong.• Retail – conveniently located retail showrooms – buy from the manufacturer direct and save. • Administration – Accounts payable / receivable, inventory control, customer service.• 2014 aim to launch – new e-Commerce platform to bring our showroom into your living room

U-Bute International: Portable butane cooking power www.ubute.com.au

Currently General Manager of Illusion Australia Pty Ltd (incorporating Illusion Gas Log Fires, Ultimate Woodheaters, U-Bute International.) overseeing approximately 60 employees across 6 departments (Manufacturing, W&L, Retail, Service, Administration, Digital communications)

Melbourne, Au

The HOUSE of GOLF is one of the fastest growing retail golf groups in Australia. Starting from a single store in Melbourne over 40 years ago, there are now more than 20 stores spanning the eastern seaboard states of Australia, conveniently located throughout Queensland, New South Wales, South Australia, Victoria and Tasmania.The HOUSE of GOLF franchise stores are owned and operated by service-oriented professionals, many of whom have extensive backgrounds as tour players, coaches and club professionals. Apart from playing ability, store personnel demonstrate a sound knowledge of golf and golfing equipment, experience in retail management and a commitment to customer service – ensuring that clients of The HOUSE of GOLF receive an enjoyable and memorable experience when visiting any of our stores.

Melbourne, Au

Currently advise and manage franchisee service development, supplier liaison, e-commerce, database communication and retail point of sale development for a national chain of franchise retail stores.

Customer service, inventory control, sales manager, tee marshalling

Customer service, inventory control, sales manager, tee marshalling

Responsible for management and reconciliation of charter vessel account ledgers.

Responsible for management and reconciliation of charter vessel account ledgers

Bachelor Of Business, Transport And Logistics Management (Accounting Major)

Successful Completion Of Vce, Vce