Nicholas Smith Email & Phone Number

Grand Rapids, Mi, Us

Holland, Michigan, United States

Conducted several screening interviews, leading to successfully hiring multiple candidates, salaried and hourly. Collaborated with department managers to streamline recruiting process by gather in-depth information regarding the position. Utilized Success Factors, Indeed, and linkedIn applicant tracking systems effectively bringing in a larger candidate pool on hard to fill roles.

Big Rapids, Michigan, United States

Led and optimized a team of 6 employees to achieve a daily order completion rate of 98%, resulting in a 10% decrease in substitution rates. Spearheaded new training protocols in collaboration with the department manager, increasing team tenure and reducing mistakes by maintaining a standard of work using LEAN principles. Implemented a new barcode system to extend the longevity of scanning barcodes, leading to a 98% decrease in time needed for replacements and errors. Acted as a liaison between… Show more Led and optimized a team of 6 employees to achieve a daily order completion rate of 98%, resulting in a 10% decrease in substitution rates. Spearheaded new training protocols in collaboration with the department manager, increasing team tenure and reducing mistakes by maintaining a standard of work using LEAN principles. Implemented a new barcode system to extend the longevity of scanning barcodes, leading to a 98% decrease in time needed for replacements and errors. Acted as a liaison between employees and managers, facilitating clear communication and addressing team concerns to ensure smooth operations and maintain a positive work environment. Show less

Big Rapids, Michigan, United States

Collaborated with team members to streamline customer interactions, resulting in an increase in positive customer feedback. Ensured the successful onboarding of over 10 new team members by providing hands-on training, leading to a significant decrease in errors during department procedures. Implemented strict adherence to food safety and sanitation standards, resulting in zero health code violations.

Big Rapids, Michigan, United States

Collaborated with cross-functional teams to streamline workflow processes, leading to an improvement in daily production targets and a reduction of bottlenecks.

Big Rapids, Michigan, United States

Maintained and operated all stations to prepare and deliver over 600 customer orders daily, ensuring timely service during peak hours.