Nicholas Smith Email & Phone Number
@pythian.com
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Who is Nicholas Smith? Overview
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Nicholas Smith is listed as Customer Success Specialist at Pythian at Pythian, a with 376 employees, based in Belfast Metropolitan Area, United Kingdom. AeroLeads shows a work email signal at pythian.com and a matched LinkedIn profile for Nicholas Smith.
Nicholas Smith previously worked as Customer Success Specialist at Pythian and IT Technical Services Manager at Fujitsu.
Email format at Pythian
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AeroLeads found 1 current-domain work email signal for Nicholas Smith. Compare company email patterns before reaching out.
About Nicholas Smith
I am an experienced Technical Services Manager within a major managed services organisation, with a proven track record of managing large, infrastructure engineering teams to deliver technical support services to both public and private sector clients. I additionally have extensive experience in providing input to commercial activities, such as bid costings and contract schedules and managing acceptance into service activities as projects transition from sales to support.I am results orientated and customer focused, with an emphasis on delivering quality services within an ITIL framework and to SLA, typically to large organisations.
Listed skills include Managed Services, Management, Itil, It Service Management, and 10 others.
Nicholas Smith's current company
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Nicholas Smith work experience
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It Technical Services Manager
Technical Services Manager
Expertise in managing large (25+ persons) engineering teams to deliver technical support activities to SLA and ITIL standards Extensive man management experience, including developing and managing training plans, personal development, overtime, absence, expenses, mentoring, coaching, risk assessments, appraisals, succession planning and disciplinary issues Recruitment, selection and interviewing experienceExtensive experience of managing small to medium sized projects to transition them into supportBusiness Liaison Manager role – acting as a single point of contact for all technical support disciplines on large contracts Bid work and devising contract schedules Being deployed to resolve commercial and personal conflict issuesComplex Problem Management to resolution, across multi-discipline teams, including, but not limited to, Windows/Unix/Networks/DBA Managing Change using a variety of systems and across multiple disciplinesFinance and forecast management for teams and servicesCrisis management and escalation, including devising, implementing and managing plans to resolve issuesRCA (Root Cause Analysis) following problem resolutionBCP (Business Continuity Planning)CIP (Continuous Improvement Planning)Experience of working in a LEAN environment
Colleagues at Pythian
Other employees you can reach at pythian.com. View company contacts for 376 employees →
Olga Sanchez
Colleague at PythianToronto, Ontario, Canada
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Balvinder Singh
Colleague at PythianHyderabad, Telangana, India
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Mark Howell
Colleague at PythianWashington Dc-Baltimore Area, United States
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Karunakar Dutt Prabhakar
Colleague at PythianOttawa, Ontario, Canada
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Gabriel Duarte Mafra
Colleague at PythianFlorianópolis, Santa Catarina, Brazil
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Bruno Tarnowski
Colleague at PythianBlumenau, Santa Catarina, Brazil
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NJ
Naveen Jayampu
Colleague at PythianBengaluru, Karnataka, India
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Shahid Azeezu Rahman
Colleague at PythianWaterloo, Ontario, Canada
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Sanjeev Mishra
Colleague at PythianMaharashtra, India
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Dilli Maharjan
Colleague at PythianNepal
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Frequently asked questions about Nicholas Smith
Quick answers generated from the profile data available on this page.
What company does Nicholas Smith work for?
Nicholas Smith works for Pythian.
What is Nicholas Smith's role at Pythian?
Nicholas Smith is listed as Customer Success Specialist at Pythian at Pythian.
What is Nicholas Smith's email address?
AeroLeads has found 1 work email signal at @pythian.com for Nicholas Smith at Pythian.
Where is Nicholas Smith based?
Nicholas Smith is based in Belfast Metropolitan Area, United Kingdom while working with Pythian.
What companies has Nicholas Smith worked for?
Nicholas Smith has worked for Pythian and Fujitsu.
Who are Nicholas Smith's colleagues at Pythian?
Nicholas Smith's colleagues at Pythian include Olga Sanchez, Balvinder Singh, Mark Howell, Karunakar Dutt Prabhakar, and Gabriel Duarte Mafra.
How can I contact Nicholas Smith?
You can use AeroLeads to view verified contact signals for Nicholas Smith at Pythian, including work email, phone, and LinkedIn data when available.
What skills is Nicholas Smith known for?
Nicholas Smith is listed with skills including Managed Services, Management, Itil, It Service Management, It Management, Problem Management, Change Management, and Data Center.
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