Nicholas So Email & Phone Number

• Supports Sutter East Bay Medical Foundation (03/2015-present)• Supports Menlo Park Surgical Hospital and Mills Peninsula Medical Center (11/2016-04/2021)• Supports California Pacific Medical Center (10/2017-present)• Supported Alta Bates Summit Medical Center and Samuel Merritt University (10/2016-04/2018)• Ensures proper implementation and education of privacy policies and procedures• Investigates privacy events and root causes• Develops corrective action plans as applicable and track progress on completion• Conducts privacy risk assessments and regular physical audits • Promotes privacy awareness in daily work, operational decisions, and capital projects• Participates in enterprise and department privacy workgroups • Communicates with leaders, workforce members, vendors, and other stakeholders on privacy requirements

Lafayette, Ca

• Provided ongoing training and oversight in a Health Information Services Department with 30+ employees• Oversaw all HIM functions including document imaging, release of information, record retention, duplicate record management, and chart correction• Supported LEAN work, provider onboarding, and system upgrades as related to HIM and Privacy

Lafayette, Ca

• Oversaw document imaging in Media Manager and Hyland OnBase• Developed and implemented standards on document indexing and labeling accuracy• Oversaw Release of Information • Developed Health Information Services (HIS) workflows and policies • Resolved duplicate record merge, unmerge, and potential overlay events• Managed EPIC interface error logs on eScription, OnBase, Radiant, and Powerscribe• Participated in systemwide HIS meetings and workgroups