Nicholas So Email & Phone Number

• Supports Sutter East Bay Medical Foundation (03/2015-present)
• Supports Menlo Park Surgical Hospital and Mills Peninsula Medical Center (11/2016-04/2021)
• Supports California Pacific Medical Center (10/2017-present)
• Supported Alta Bates Summit Medical Center and Samuel Merritt University (10/2016-04/2018)
• Ensures proper implementation and education of privacy policies and procedures
• Investigates privacy events and root causes

Lafayette, CA

• Provided ongoing training and oversight in a Health Information Services Department with 30+ employees
• Oversaw all HIM functions including document imaging, release of information, record retention, duplicate record management, and chart correction
• Supported LEAN work, provider onboarding, and system upgrades as related to HIM and Privacy

Lafayette, CA

• Oversaw document imaging in Media Manager and Hyland OnBase
• Developed and implemented standards on document indexing and labeling accuracy
• Oversaw Release of Information
• Developed Health Information Services (HIS) workflows and policies
• Resolved duplicate record merge, unmerge, and potential overlay events
• Managed EPIC interface error logs on eScription, OnBase, Radiant, and Powerscribe