Customer Experience Lead
Current
Jun 2022 - Present
AeroLeads people directory · profile
Nicholas Stephenson Email & Phone Number
Customer Experience Lead
at
Sleeping Duck
1 work email found
@shopify.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Who is Nicholas Stephenson? Overview
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Quick answer
Nicholas Stephenson is listed as Customer Experience Lead at Sleeping Duck, based in Prahran, Victoria, Australia. AeroLeads shows a work email signal at shopify.com and a matched LinkedIn profile for Nicholas Stephenson.
Nicholas Stephenson previously worked as Customer Experience | Team Leader at Sleeping Duck and Merchant Success at Shopify. Nicholas Stephenson holds Bachelor Of Applied Science (B.A.Sc.), Nanotechnology from Rmit University.
Company email context
Email format at Sleeping Duck
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{first}.{last}@shopify.com
86% confidence
AeroLeads found 1 current-domain work email signal for Nicholas Stephenson. Compare company email patterns before reaching out.
Profile bio
About Nicholas Stephenson
An accomplished customer experience leader with a proven track record of scaling modern customer support strategies across diverse industries and international markets.I played a key role in driving customer support excellence during Shopify’s rapid unicorn expansion. As the Head of Customer Experience at Sleeping Duck, I led the team through a period of exponential growth, guiding the company as it expanded its product line and entered new markets across Australia and the United States. Under my leadership, the Sleeping Duck Customer Experience team earned multiple prestigious awards, including Canstar, ORIA, and CSIA, for delivering exceptional, industry-leading service.Passionate about creating seamless, memorable experiences that drive customer loyalty and growth, I thrive on developing strategies that combine innovative solutions, operational efficiency, and a customer-first approach.
Listed skills include Real Estate, Sales, Customer Service, Residential Homes, and 14 others.
Current workplace
Nicholas Stephenson's current company
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4 roles
Nicholas Stephenson work experience
A career timeline built from the work history available for this profile.
Customer Experience | Team Leader
Nov 2019 - Jun 2022
Merchant Success
Apr 2017 - Dec 2018
Operations Manager
Mar 2016 - Dec 2017
2 education records
Nicholas Stephenson education
Bachelor Of Applied Science (B.A.Sc.), Nanotechnology
Rmit University
Cert Iv In Property Services (Real Estate)
Holmesglen
FAQ
Frequently asked questions about Nicholas Stephenson
Quick answers generated from the profile data available on this page.
What company does Nicholas Stephenson work for?
Nicholas Stephenson works for Sleeping Duck.
What is Nicholas Stephenson's role at Sleeping Duck?
Nicholas Stephenson is listed as Customer Experience Lead at Sleeping Duck.
What is Nicholas Stephenson's email address?
AeroLeads has found 1 work email signal at @shopify.com for Nicholas Stephenson at Sleeping Duck.
Where is Nicholas Stephenson based?
Nicholas Stephenson is based in Prahran, Victoria, Australia while working with Sleeping Duck.
What companies has Nicholas Stephenson worked for?
Nicholas Stephenson has worked for Sleeping Duck, Shopify, and Pathways Health.
How can I contact Nicholas Stephenson?
You can use AeroLeads to view verified contact signals for Nicholas Stephenson at Sleeping Duck, including work email, phone, and LinkedIn data when available.
What schools did Nicholas Stephenson attend?
Nicholas Stephenson holds Bachelor Of Applied Science (B.A.Sc.), Nanotechnology from Rmit University.
What skills is Nicholas Stephenson known for?
Nicholas Stephenson is listed with skills including Real Estate, Sales, Customer Service, Residential Homes, Team Leadership, Negotiation, Nanotechnology, and Chemical Engineering.
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