Nicholas Swift Email & Phone Number

Indianapolis, Indiana, United States

Greenfield, Indiana, United States

Combination of Tier 1 and 2 helpdesk, duties including:Phone, email, chat, and in person support for many kinds of network and computer issuesMaintain and troubleshoot customer devices in person as neededDocumenting new information, equipment, and processes as neededExperience with fiber optic networking equipment, as well as conventional Ethernet based.

Greenwood, Indiana

Tier 2 Helpdesk, duties including:Migrating clients from Windows 7 to Windows 10Configure, test, and setup new computersDocument and communicate issues via ticketing systemProvide local and remote support for users(Temporary position)

Indianapolis, IN

Reimage computer hard drives, prepare equipment for distribution, and other duties as assigned. Prepared MongoDB on Ubuntu 18.04 Server for integration with web scraper, configured connections with OpenVPN as needed.

Indianapolis, Indiana

Internship with the Simon Information Security team, through the IUPUI Living Lab. Performed various security analysis tasks, including network analysis and more.

Indianapolis, Indiana

Provided technical customer support to users via phone, email, chat, and in person.

Greenfield, Indiana

My responsibilities at Preferred Specialties, Inc have been quite varied over the years. Overall, I have managed expenses for the company, as well as carrying out actual remodeling work and project management.