Nicholas Taylor Email & Phone Number

Durham, North Carolina, United States

Raleigh, North Carolina, United States

Managed the day-to-day operations of Quantum's Raleigh office, including:-Schedule new client, service, warranty, and specialized meetings with homeowners and customers-Create, schedule, and closeout work orders from contracts and purchase orders. Reviews contracts to ensure all work orders have been met to closeout.-Assign technician schedules for work orders.-Collaborate with 20+ construction managers to organize technician workloads and prioritize work orders.-Develop and Issue quotes not requiring the sales team-Serve as the communication hub between builders, technicians, and customers and as the point of contact for customer dispute and resolution.-Complete procurement activities for office and production inventories to complete work orders.-Maintain inventory of current work products (electronics, wiring, other supplies)Accounting and Bookkeeping responsibilities include:-Create customer and builder invoices for completed work/purchase orders.-Collect payment, processing via QuickBooks or Square-Review and follow up on Accounts Receivable, including auditing Aging A/R to pursue customers/builders with outstanding balances.-Prepare and submit technician payroll. Technicians are piece pay, requiring tracking of specifically completed work to calculate earned pay.-Process Accounts Payable, issuing payments for outstanding bills owed by Quantum Raleigh Office-Process weekly deposits of accepted cash and checksRequired to have a varied and wide range of knowledge about low-voltage wiring, important and common building code violations, and work product needed to fulfill work orders.Handle confidential and sensitive paperwork, including submitting to necessary documentation to Alarm Board.

Raleigh-Durham-Chapel Hill Area

Learned all aspects of opening and helping the store to function while maintaining a safe and healthy environment for partners and customers.Assist in opening the store, preparing the store for daily functions, managing point of sale, and stocking/preparing food and coffee.

Used effective time management and multitasking skills to ensure orders were filled correctly and promptly.Trained in operating espresso grinders and machines, including making various coffee/espresso/tea beverages.Cleaned counters, machines, utensils, and seating areas daily.

Raleigh, North Carolina, United States

Duties included the overall operations of the café, including operating the cash register/Point of Sale, preparing drinks (barista), and preparing food.Performed opening and closing store functions.Trained new associates.Accomplishments include Panera Associate of the Month - November 2019 and Panera Breadhead of the Month - October 2019.

Wilmington, North Carolina, United States

Taught New Hanover County public school teachers the Hunter Heartbeat method of working with children with autism.Worked with the Autism Society of North Carolina Wilmington to work directly with children on the spectrum, utilizing the Hunter Heartbeat method.

Wilmington, North Carolina Area

Worked with Housing and Residence Life to help facilitate a close community between residents and promote diversity in the residence halls.Organized and facilitated group activities, floor meetings, and team-building exercises for residents under my supervision to facilitate their personal growth.Helped residents resolve and manage problems.

Durham, North Carolina, United States

Developed and assisted teacher Teri Gentri with theatre exercises, games, and lessons for elementary and middle school students.