Nicholas Theall Email & Phone Number

Rochester, New York, United States

Webster, New York, United States

Managing ten on site floor operators and associates, as well as hiring, and to ensure successful onboarding.Leading associates to ensure requirements of daily production deliverables via Net Suite are met in a timely fashion.Conducting bi-annual employee evaluations providing constructive feedback.Continuous improvement in manufacturing processes and efficiencies. Working closely on projects between multiple departments to help drive continuous improvement throughout the company.Implemented maintenance procedures to ensure longevity of tools and machinery. Overlooked new product development.

Webster Ny

Assisting customers with order status updates, issues, or other assistance needed.Identifying and resolving customer’s issues while maintaining the company's best interest. Generating weekly reports using excel and Net Suite to present to managers and supervisors discussing issues experienced throughout the week and prompting discussion on how to resolve issues and prevent them from reocurring. Working closely with the sales team to help resolve issues and help manage workload when there is a high volume of sales.Occasional quoting and checking C.A.D drawings for new and replacement orders.Through vast knowledge of the product, I assist customers in understanding the application & compatibility for the installation of the product.

Harpswell, Maine, United States

Would Aid in wildlife trapping removal and relocation from customers home. I was tasked with removal of animals from traps, helping locate damage and possible signs of wildlife within a customers home, repair damage from animals and prevent future issues from reoccurring.