Nicholas Thorsby

Nicholas Thorsby Email and Phone Number

IT Help desk technician Safeway @ SeaCa Plastic Packaging
Nicholas Thorsby's Location
El Mirage, Arizona, United States, United States
Nicholas Thorsby's Contact Details

Nicholas Thorsby work email

Nicholas Thorsby personal email

Nicholas Thorsby phone numbers

About Nicholas Thorsby

Success driven manager looking for the opportunity to showcase my skills and provide consistent growth for both the company and my career.

Nicholas Thorsby's Current Company Details
SeaCa Plastic Packaging

Seaca Plastic Packaging

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IT Help desk technician Safeway
Nicholas Thorsby Work Experience Details
  • Seaca Plastic Packaging
    Printer Operator
    Seaca Plastic Packaging Dec 2019 - Present
    Surprise, Arizona, Us
    Utilize rotary printer for plastic packaging material in preparation for die cut operations.Manage proper ink PH and Viscosity.Setup and adjust printer for various customer needs.Ensure quality print on each pallet of material.
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  • Golden Corral
    Grill Chef
    Golden Corral Dec 2018 - Dec 2019
    Oneida, New York, Us
    Deliver outstanding customer service at the front of the business.Ensure safety standards are exceeded at all times.Maintained excellent food quality with personalized customer service.
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  • Safeway
    It Helpdesk
    Safeway Dec 2015 - May 2018
    Us
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  • Asurion
    Team Manager
    Asurion Jul 2013 - Sep 2015
    Nashville, Tennessee, Us
    Managing a team of 10-15 technicians for the Verizon Tech Coach project, monitoring customer statistics, Managing staffing balance throughout the day, confirming customer interaction quality during calls and call metrics such as ACW, CRT, Entire Rep Performance, Resolution, NPS, Adherence, and attendance.
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  • Stream Global Services
    Team Manager
    Stream Global Services Oct 2011 - Apr 2013
    Eagan, Mn, Us
    Managed a team of 20 Apple Advisors, supporting their success at providing outstanding service for their customers and maintaining the high standards upheld by the client. Client metrics included Average Handle Time, Customer Satisfaction, After Call, First Call resolution
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  • Stream Global Services
    Apple Solutions Consultant
    Stream Global Services Aug 2009 - Oct 2011
    Eagan, Mn, Us
    Apple advisor for the iPhone and iPad product. Providing support for the product use, diagnostic troubleshooting, resolution of software issues and setting up hardware repair for warranty. I am provisioned to handle Apple Expert online case calls as well. Selected numerous times as Floor support assisting my fellow Advisors with their calls as necessary.
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  • The Plus Group
    Technical Analyst
    The Plus Group Jan 2009 - May 2009
    Woodridge, Il, Us
    AT&T Uverse Tier 2 Technical Support for High Speed Internet, Voice over IP, and Television Service. Diagnose and repair service as necessary and dispatch on-site support when needed.
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Nicholas Thorsby Skills

Customer Service Management Troubleshooting Time Management Coaching Microsoft Excel Performance Management Video Games Creative Writing Facebook Anime Employee Training Technical Writing Microsoft Word Mac Os Windows Mobile Devices Key Performance Indicators Technical Support Team Management Customer Satisfaction Project Management Voip Help Desk Support Workforce Management Workforce Planning Workforce Development Workforce Analytics

Nicholas Thorsby Education Details

  • Northland Pioneer College
    Northland Pioneer College
    Computer Science

Frequently Asked Questions about Nicholas Thorsby

What company does Nicholas Thorsby work for?

Nicholas Thorsby works for Seaca Plastic Packaging

What is Nicholas Thorsby's role at the current company?

Nicholas Thorsby's current role is IT Help desk technician Safeway.

What is Nicholas Thorsby's email address?

Nicholas Thorsby's email address is ni****@****way.com

What is Nicholas Thorsby's direct phone number?

Nicholas Thorsby's direct phone number is +160251*****

What schools did Nicholas Thorsby attend?

Nicholas Thorsby attended Northland Pioneer College.

What are some of Nicholas Thorsby's interests?

Nicholas Thorsby has interest in Football, Collecting Antiques, Exercise, Sweepstakes, Home Improvement, Scuba Diving, Shooting, Reading, Sports, Watching Basketball.

What skills is Nicholas Thorsby known for?

Nicholas Thorsby has skills like Customer Service, Management, Troubleshooting, Time Management, Coaching, Microsoft Excel, Performance Management, Video Games, Creative Writing, Facebook, Anime, Employee Training.

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