Nicholas Ubben Email & Phone Number

Michigan, United States

Southfield, Michigan, United States

Plymouth, Michigan, United States

Okemos Michigan

• Researched the local insurance industry in Okemos Michigan for the vice president of marketing, resulting in our office becoming a regional hub following a restructuring.
• Analyzed customer data using pivot tables to determine renewal rates per state.
• Analyzed industry market share data from a third-party provider, which was used in a presentation to the corporate leadership.
• Updated excel spreadsheets used for recording newsletter interaction by using formulas and pivot tables to save 4 hours of work for every newsletter sent out.
• Supported the marketing departments direct mailing campaign by fulfilling shipments of promotional items and logging each customer’s request in Microsoft CRM.
• Monitored all 50 states’ department of insurance websites for updates related to COVID-19 that might impact our customers and agents, so my department could keep our COVID-19 webpage current.

Sterling Heights Michigan

• Transported tools and landscaping materials to and from the job site.
• Installed Patio pavers and walkways.
• Trimmed trees and bushes, removed bushes, and mulched.

Macomb Michigan

• Trained new key holders on how to properly manage day to day operations.
• Performed manager responsibilities including preparing the store for a new day of sales as well as closing the store at the end of the day.
• Led teams of 2-6 people to ensure we provided superior customer service.
• Responsible for proper money management including recording day’s till and safe’s balance accurately at close.
• Received shipments from suppliers and created purchase orders.
• Prepared the store for customers by ensuring isles were straightened and the store was clean before we opened.

Macomb Michigan

• Trained new employees on how to use the register and other store equipment.
• Made sure the store was clean, and isles were well organized and stocked.
• Responsible for many special projects in the store, and I would pick up extra shifts and hours to ensure our projects were completed by the deadline.
• As a Sales Associate I always put the customer first and had many customers tell my manager how helpful I was.
• Performed inventory work, such as stocking, inventory counts, and unloading trucks.
• Accurately collected Customer payments and returned change without ever having a discrepancy at the end of a shift. I also signed up customers for our rewards program.

Master'S Degree, Marketing Analytics And Insights

Bachelor'S Degree, Marketing

Activities and Societies: Minor in Entrepreneurship, Study Abroad in Israel March 2020, Michigan State University Marketing Association.