Nicholas Ubben Email & Phone Number

Michigan, United States

Southfield, Michigan, United States

Plymouth, Michigan, United States

Okemos Michigan

• Researched the local insurance industry in Okemos Michigan for the vice president of marketing, resulting in our office becoming a regional hub following a restructuring. • Analyzed customer data using pivot tables to determine renewal rates per state.• Analyzed industry market share data from a third-party provider, which was used in a presentation to the corporate leadership.• Updated excel spreadsheets used for recording newsletter interaction by using formulas and pivot tables to save 4 hours of work for every newsletter sent out.• Supported the marketing departments direct mailing campaign by fulfilling shipments of promotional items and logging each customer’s request in Microsoft CRM.• Monitored all 50 states’ department of insurance websites for updates related to COVID-19 that might impact our customers and agents, so my department could keep our COVID-19 webpage current.• Recorded our publication ads into SharePoint and physical files.

Sterling Heights Michigan

• Transported tools and landscaping materials to and from the job site.• Installed Patio pavers and walkways. • Trimmed trees and bushes, removed bushes, and mulched.

Macomb Michigan

• Trained new key holders on how to properly manage day to day operations.• Performed manager responsibilities including preparing the store for a new day of sales as well as closing the store at the end of the day.• Led teams of 2-6 people to ensure we provided superior customer service.• Responsible for proper money management including recording day’s till and safe’s balance accurately at close.• Received shipments from suppliers and created purchase orders.• Prepared the store for customers by ensuring isles were straightened and the store was clean before we opened.

Macomb Michigan

• Trained new employees on how to use the register and other store equipment. • Made sure the store was clean, and isles were well organized and stocked.• Responsible for many special projects in the store, and I would pick up extra shifts and hours to ensure our projects were completed by the deadline.• As a Sales Associate I always put the customer first and had many customers tell my manager how helpful I was.• Performed inventory work, such as stocking, inventory counts, and unloading trucks.• Accurately collected Customer payments and returned change without ever having a discrepancy at the end of a shift. I also signed up customers for our rewards program.

Master'S Degree, Marketing Analytics And Insights

Bachelor'S Degree, Marketing

Activities and Societies: Minor in Entrepreneurship, Study Abroad in Israel March 2020, Michigan State University Marketing Association.