• Led staff through improvements in operations, new products and revenue streams in order to secure the future of the business• Handled advertising and social media• Conducted vendor events in multiple cities

• Personally conducted orientation to set up new managers for success• Led product and program rollouts with RGMs to ensure success• Analyzed the financial performance of area to identify and understand trends• Coached RGMs on ways to drive sales and maximize profitability• Proctored ServSafe exams

• Became Market Training Manager within 6 months as Restaurant General Manager• Led restaurant to grow sales by $450,000 in 2 years, resulting in 24% sales increase • Instructed management training for 7 additional restaurants• Conducted audits and theft investigations in multiple restaurants to reduce loss of revenue and profits• Achieved top operations ranking within 8 store area• Grew sales to become second highest volume Taco Bell in the Southern Indiana market

• Provided customer service in the ITaP computer labs, assisted customers with any questions or lab issues• Maintained clean and orderly facilities• Prepared facilities for use according to the class schedules• Monitored labs and troubleshot issues

• Responsible for setting up bar layout during New Hotel Opening• Created recipes for food and drink menu items• Instituted food safety program

• Led restaurant to become ranked 43 out of 1921 restaurants in Tampa on TripAdvisor.com• Managed and guided bartenders/servers during rush periods• Trained new hires in roles and responsibilities• Developed operating standards

• Led team to prepare and deliver great-tasting food with over $1.6 million in yearly gross sales• Followed cash, security, inventory and labor policies and procedures• Responsible for the people, business and overall operations of the restaurant in General Manager’s absence• Troubleshot restaurant equipment and point of sale systems • Led team to become top store in the Southeast Region in December 2011

• Assisted on all human resource support matters• Maintained oversight of all strength management and strength distribution actions• Ensured the readiness, health and welfare of all Soldiers• Maintained emergency notification data

• Performed OSHA safety verification on relief valves installed on liquid hydrogen systems used for rocket engine testing• Assisted in rocket engine test operations as field and control room engineer• Inspected state of nitrogen Master Control Panel for test facility drawing updates• Presented research findings to directors for decision making

• Researched and analyzed methods of influencing foreign population from a variety of information sources• Operated and maintained equipment such as ground tactical vehicles and shelter systems, loudspeaker systems, state of the art computers, analog and digital recording and playback devices and communication systems• Traveled to overseas locations in crisis and conflict to assist U.S. and foreign governments, militaries and civilian populations• Performed administrative functions for battalion headquarters• Performed as a member of a fire team during drills and combat• Aided in the mobilization of vehicles, troops and weaponry• Assisted in reconnaissance missions• Processed prisoners of war and captured documents• Used, maintained and stored combat weapons