Director Of Operations
CurrentDrive results for daily operations of full-service pharmacy with three locations focused on clients with multiple chronic conditions and complex medication regimens. Collaborate with physicians, pharmacists, designers, technology experts, software developers, and a live support team across a highly matrixed organization. Lead 120 employees, including six direct reports. Also, manage maintenance and build-out of facilities in three different states. Monitor and track metrics for daily performance. Negotiate contracts with vendors to reduce product unit costs, service charges, and items consumed. Partner with specialty med program to execute delivery and refill requests for patients.• Led team through acquisition and its integration into the parent corporation.• Designed and moved fulfillment and pharmacy operations, increasing production facilities from 2K to 32K sq. ft.• Proposed and executed process for new and existing patients to receive their insulin along with their other complex med regimens.• Created and executed strategies to ensure growth of programs, including identifying and implementing clinical process improvements that maximize output and minimize costs.• Collaborated with automation developers and product development to identify and implement process revisions for prescriptions processing, resulting in $1.5M in cost savings.