Nicholas Vang Email & Phone Number

Fresno, California Area

• Provide remote/onsite support of IT systems and network for over 2,500 users district wide
• Configure and maintain VoIP phone systems through Shore Tel phone server
• Configure and install Cisco network switches and access points for school sites
• Maintain network PA systems and clocks for school sites
• Manage user accounts and devices using Active Directory and Google Suite Admin Console

Rio Vista Middle School

• Provide first tier technical support for faculty and student numbering at least 200 people
• Deploy devices to students and staff for educational use (Laptops, Computers, Printers)
• Assist with documentation of technology inventory
• Install, update and configure software on school devices
• Recommend purchases of technology needed by the school

Fresno, California Area

• Collaborate with team to design a graphic user interface of rideshare app
• Learn and utilize software for app design (In-Vision, Adobe XD)
• Document flowchart design of app using Lucid Charts
• Document project deliverables and milestones via Microsoft Project
• Consult with client/sponsor via weekly meetings both virtually and in-person

University Student Union

• Complete assigned maintenance tasks in a timely manner
• Work with other maintenance teams to best service the university
• Assist with the preparation process of university events