Nicholas Vang Email & Phone Number

Fresno, California Area

• Provide remote/onsite support of IT systems and network for over 2,500 users district wide• Configure and maintain VoIP phone systems through Shore Tel phone server• Configure and install Cisco network switches and access points for school sites• Maintain network PA systems and clocks for school sites• Manage user accounts and devices using Active Directory and Google Suite Admin Console

Rio Vista Middle School

• Provide first tier technical support for faculty and student numbering at least 200 people• Deploy devices to students and staff for educational use (Laptops, Computers, Printers)• Assist with documentation of technology inventory• Install, update and configure software on school devices• Recommend purchases of technology needed by the school

Fresno, California Area

• Collaborate with team to design a graphic user interface of rideshare app• Learn and utilize software for app design (In-Vision, Adobe XD)• Document flowchart design of app using Lucid Charts• Document project deliverables and milestones via Microsoft Project• Consult with client/sponsor via weekly meetings both virtually and in-person

University Student Union

• Complete assigned maintenance tasks in a timely manner• Work with other maintenance teams to best service the university• Assist with the preparation process of university events