Identified and resolved issues relating to Tableau calculations, data pipelines, and Alteryx flows. Developed solutions for requests, data literacy questions, and bugs via help desk. Conducted new user training to empower users to effectively leverage Tableau dashboards. Led weekly Jira standups and tracked project statuses. Scoped new project requests by identifying project needs and defining users. • Sustained and enhanced enterprise dashboards with 2000+ users, enabling firm leaders with insights on A/R, Variable Expense, Revenue, and Billable Expense financial performance.• Designed and delivered an enterprise reporting directory in Tableau and the underlying relational database, which gave 1500+ provisioned users the ability to identify reports by category and metrics. • Created a 2023 roadmap dashboard to empower my team with a highly customizable project management tool for weekly and quarterly status meetings and planning calls.• Rebuilt and tested SQL queries and Alteryx workflows feeding enterprise dashboards to deliver a seamless, uninterrupted experience to users during the firm’s transition to Databricks.

Acted as a subject matter expert on export certification data systems. Developed standard operating procedures for data-related tasks. Combined data from disparate systems into a single source of truth for reporting in Tableau. Gathered requirements from non-technical stakeholders for new reports and dashboards. Reviewed food safety reports and FDA firm data to ensure exporting firms are meeting negotiated food safety standards.• Worked with leadership to develop meaningful Key Performance Indicators and created dashboards in Tableau to report on and visualize the newly-created KPIs.• Designed Salesforce reports to increase adherence to data collection policies, which resulted in a 34% increase in employee-collected data.• Managed export lists for major US trade partners, resulting in a total trade volume of 1B+ annually.

Interfaced with clients through Salesforce to resolve data pipeline issues and ensure accurate data was displayed on the client’s websites. Utilized SQL to manipulate data, diagnosed data integrity issues, and corrected data sourcing errors.• Streamlined workflow for SaaS product offerings, which reduced license waste time from 11% to less than 1%.• Slashed monthly spending by $3K via an audit of third-party data services used by Dealeron.

Leveraged my market knowledge and business acumen to run a profitable ecommerce business. Key Accomplishments: • Developed event profitability analysis method, resulting in a 98% increase ($200K) in sales.• Designed algorithm in Excel to analyze historical sales data and inform future acquisitions.• Utilized automation tools to reduce data entry time from 15 hours a week to 2 hours per week.