Nicholas Williams Email & Phone Number

• Nearly 10 years of supervisor experience.• Ability to direct complex projects from concept to fully operational status.• Goal-oriented individual with strong leadership capabilities.• Organized, highly motivated, and detail-directed problem solver.• Proven ability to work in unison with staff, volunteers, and board of directors.Relevant Experience Program Coordination• Successfully established a landscaping business from ground up.• Increased production at UPS with same resources from 5,000 packages per night to 8,000 + packages per night.• Designed service development plans and conducted operation assessments.• Formulated, wrote, and implemented marketing aspects of business. Management/Supervision• Directed recruitment and retention of supervisors and staff of 31 employees.• Trained, supervised and evaluated staff.• Resulted in multilateral staff achievement of work objectives.• Managed and developed logistics plans on a daily basis to meet strict deadlines.• Successfully refined and implemented new projects.Employment Field Service Supervisor , Dispenser Services• Manage nine techs, customer service, cost control, and maintain employee hours. Adhere to strict 24 hour deadlines. 2007-present Local Sort Supervisor, United Parcel Services• Oversaw operations of nightly local sort.• Directed 31+ employees, tracked production, communicated with corporate level on a daily basis about goals and performance, and meet very strict deadlines. 2005-2006 Business Owner, Carolina Turf• Maintained ledgers, developed all aspects of the business operation negotiated price, quantity, and other features of sales with customers and conformed to government tax employment and chemical regulations 2003-2007

Listed skills include Management, Customer Service, Team Building, Leadership, and 27 others.